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Controls Technician
Trane Technologies. Commission, program, set up graphics and communications links, conduct end-to-end testing, troubleshoot, and service assigned projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and repairing direct digital control systems, with a strong focus on customer service and effective communication. Capable of collaborating with cross-functional teams to enhance customer experiences and ensure high safety standards.
Highest-signal resume keywords
Direct Digital Control SystemsCustomer Service PrinciplesDiagnostic Software ProficiencyAnalytical ThinkingMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-To-End TestingTroubleshootingPoint-To-Point VerificationSequence Of Operations ValidationEquipment RepairSystem DiagnosisProject DocumentationService CoordinationSafety Standards EnforcementField-Based Technician Experience
Soft Skills
Interpersonal SkillsMotivational SkillsEffective CommunicationProblem-Solving AbilitiesTeam Player
Tools & Technologies
AppsDiagnostic SoftwareHand ToolsBlueprintsEngineering Specifications
Certifications & Qualifications
UK Drivers LicenseRight To Work Status
Industry Keywords
Manufacturing IndustryCustomer InsightsService Desk CollaborationField Service RepresentativesContinuous Improvement
About the role
Key responsibilities & impact- Commission, program, set up graphics and communications links, conduct end-to-end testing, troubleshoot, and service assigned projects
- Document point-to-point verification, sequence of operations validation, and job close-out requirements
- Serve as the direct customer contact for servicing products and equipment on assigned projects
- Identify, diagnose, and repair equipment and systems at customer locations
- Maintain and enhance knowledge of Trane products, including installation, operation, maintenance, service, and repair of direct digital control systems
- Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units within systems
- Collaborate with Service Desk, Sales, and Operations teams to share customer insights
- Generate regular reports on completed invoiced work orders
- Foster strong customer relationships through exceptional customer service
- Coordinate with local field service representatives, regional service leaders, senior technicians, and customers on updates and continuous improvement
- Enforce high safety standards and maintain security and accountability of company-issued and procured assets
Requirements
What you’ll need- Proven experience in service or field-based technician role
- Strong knowledge of customer service principles
- Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
- Effective communication skills
- Analytical thinking and problem-solving abilities
- Proficiency in using Apps, diagnostic software, and MS Office Suite
- Knowledge of manufacturing industry an advantage
- Able to work with minimal supervision and be a good team player
- Able to cover standby and call outs on a planned scheduled basis, including weekdays, weekends and bank holidays, with travel and overnight stays
- Proficient in using Microsoft Office Suite
- UK Drivers license as a company vehicle will be allocated
- Right to Work status confirmed for Country of application
Benefits
Comp & perks- Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms
- Company van
- A fast-paced working environment
- An excellent working culture and community
- A structured induction plan with continued learning and development
- Opportunity to access technical support, training on newest technology and comprehensive career paths with opportunity for growth