Customer Specialist

Trane Technologies

. Respond to customer inquiries via phone and email, identify needs, and provide effective solutions .

Posted 10/16/2026full-timeUnited StatesJuniorMid-Level💰 $41,000 - $82,810 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales capabilities, with a focus on relationship building and effective communication. Proficient in processing orders and providing technical support while adhering to safety standards.

Highest-signal resume keywords

Customer Service SkillsSales ExperienceRelationship BuildingMicrosoft Office ProficiencyHVAC Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingTechnical SupportSales TechniquesInventory ManagementEvent Assistance

Soft Skills

Teamwork OrientationHigh EnergyMentoring

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Inside SalesRetail ExperienceMechanical BackgroundCustomer InquiriesSafety Standards

About the role

Key responsibilities & impact

Respond to customer inquiries via phone and email, identify needs, and provide effective solutions
Process quotes and orders for Account Managers, maintaining high volume and accuracy
Provide technical support, promote product offerings, and identify additional sales opportunities
Make outbound calls, resolve customer issues within policy, and visit customers as needed
Support store operations through event assistance, in-store coverage, inventory tasks, and adherence to safety and standard work
Collaborate with teams, mentor new associates, engage in community activities, and model strong customer-facing behavior

Requirements

What you’ll need

High school diploma or GED required
2+ years of inside sales, retail, or related experience
HVAC or mechanical background preferred
Strong customer-service, sales, and relationship-building skills
High energy and teamwork orientation
Comfort with Microsoft Office tools
Ability to pass additional drug screening may be required for this safety-sensitive role

Benefits

Comp & perks

Health insurance for employees and family, effective day one
Holistic wellness programs with generous incentives
Fertility coverage
Adoption/surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave
Parental leave
401(k) match
Educational and training opportunities through company programs
Tuition assistance
Student debt support