Digital Area Service Manager

Trane Technologies

. Lead all activities involving Digital Services, including repairs, upgrades/enhancements, service agreements, and new equipment connectivity throughout the customer lifecycle .

Posted 10/10/2026full-timeUnited StatesMid-LevelSenior💰 $98,200 - $177,870 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC BAS Controls and Building Automation Systems, with a strong focus on project management, team leadership, and customer satisfaction. Proven ability to drive digital service growth, manage service agreements, and ensure compliance with safety standards.

Highest-signal resume keywords

HVAC BAS Controls ExperienceProject Management CapabilityPeople Leadership ExperienceSalesforce ExperienceField Service Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Building Automation InstallationProject ManagementService Agreement ManagementRevenue ForecastingTechnical Product Training

Soft Skills

Team CoachingPerformance ManagementCross-Functional LeadershipCustomer EngagementContinuous Improvement

Tools & Technologies

Microsoft ApplicationsSalesforce

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Digital ServicesService CoordinationEmergency RepairsPreventative MaintenanceEnvironmental Compliance

About the role

Key responsibilities & impact

Lead all activities involving Digital Services, including repairs, upgrades/enhancements, service agreements, and new equipment connectivity throughout the customer lifecycle
Work with sales to provide timely Digital Services support and service agreement pricing
Support sales through contract pricing for parts and service
Coordinate field service activities
Recruit, train, develop, and manage technicians
Manage invoicing, collections, and customer satisfaction
Own P&L performance through monthly revenue forecasting and digital service agreement growth
Support digital growth in repairs, installations, and service turnkey work with the acquisition team
Manage expenses and overhead for fleet, uniforms, tools, and safety equipment
Identify, manage, and reduce risk across service agreements, turnkey work, and repairs
Lead service coordination and resource planning for emergency repairs, preventative maintenance, scheduled work, upgrades, installations, replacement components, and long-term service agreements
Attract, coach, develop, and retain digital service talent
Drive continuous improvement through performance management and technical product training
Ensure margin and cash performance through sales and fulfillment controls, timely invoicing, expense management, and increased utilization
Define, adopt, and enforce standard service work processes
Improve transactional processes affecting customer experience and satisfaction
Champion environmental, health, and safety compliance across the service team
Provide safety training for shop and customer-site work
Travel to customer sites as needed

Requirements

What you’ll need

5+ years of experience in HVAC BAS controls or a related technical field
3+ years of experience managing and coaching teams and organizing work schedules
Project management capability for startups, customer requests, and service/installation deliverables
Proficiency in Microsoft applications
Salesforce experience is an asset
Valid driver’s license held for a minimum of 12 months
No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless/careless driving, or multiple smaller infractions/preventable collisions in the previous 3 years
5+ years of experience in building automation installation and/or BAS-focused project management
Experience coordinating field execution, startups/commissioning, closeout, and customer handoff
Proven people leadership experience leading BAS technicians and engineers
Ability to assign work, set priorities, remove roadblocks, coach performance, and develop technical capability
Ability to manage multiple concurrent jobs and drive quality and on-time delivery
Cross-functional leadership skills partnering with sales/acquisition, service coordination, engineering, and field operations
Ability to travel to job sites and engage directly with customers and technicians
Ability to work safely in field environments involving variable weather, moving mechanical parts, heights, and mechanical/equipment rooms

Benefits

Comp & perks

Health insurance for employees and family
Holistic wellness programs with generous incentives
Fertility coverage
Adoption and surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave options
Parental leave options
401(k) matching
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Sales incentive eligibility
Additional drug screening may apply for safety-sensitive roles