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Digital Services Area Service Manager
Trane Technologies. Lead and drive profitable growth and market adoption of Connected Services into BAS service operations in the TXGC region .
Posted 9/25/2026full-timeCarrollton • Texas • United StatesMid-LevelSenior💰 $98,200 - $177,870 per yearWebsite
About the role
Key responsibilities & impact- Lead and drive profitable growth and market adoption of Connected Services into BAS service operations in the TXGC region
- Support field sales, management, and fulfillment teams in implementing strategic growth initiatives and delivering customer value
- Report to the TXGC Connected Services Leader
- Manage P&L responsibility and provide monthly revenue forecasting
- Drive BAS service agreement base growth and BAS repairs, installation, and service turnkey growth with the acquisition team
- Control budgets and expenses for fleet, uniforms, tools, and safety equipment
- Manage risk in service agreements, service turnkey, and repairs work
- Oversee BAS service coordination for emergency repairs, maintenance contracts, scheduled work, upgrades, installations, replacement components, and long-term service agreements
- Attract, coach, counsel, train, and develop BAS service employees
- Drive continuous improvement through performance management and technical product training
- Develop employee customer service, process, and technical skills
- Confirm margin expectations during sales and fulfillment activities
- Maximize cash flow through timely invoicing, expense budget management, and increased service-team utilization
- Create and ensure adherence to standard service work processes
- Improve transactional processes and customer satisfaction
- Ensure environmental, health, and safety compliance within the service team
- Train employees to maintain a safe and productive work environment at the shop and customer sites
- Travel to customer job sites as required
Requirements
What you’ll need- 5+ years of experience in HVAC or a related field, technical systems, equipment, or skilled trades
- 3+ years of experience managing and coaching large teams and organizing work schedules
- Project management skills to oversee and drive successful project execution for startups and customer requests
- Tech-savvy with expertise in Microsoft applications
- Salesforce and Worksight experience considered an asset
- Valid driver’s license held for a minimum of 12 months
- No major or frequent traffic violations, including DUI, Hit & Run, License Suspension, Reckless/Careless Driving, multiple smaller infractions, or preventable collisions in the previous 3 years
- Willingness to travel to customer job sites, including outdoor work and mechanical/equipment rooms
- Ability to work in variable weather conditions, around moving mechanical parts, at heights, and in other variable environmental conditions
- Safety Sensitive role may require additional drug screening
- Alignment with the company’s leadership principles
Benefits
Comp & perks- Health insurance for employees and families
- Holistic wellness programs with generous incentives
- Fertility coverage
- Adoption and surrogacy assistance
- Up to 15 vacation days
- Paid holidays
- Sick leave
- Volunteer leave
- Parental leave
- 401(k) match
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support