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Digital Services Area Service Manager
Trane Technologies. Lead and drive profitable growth and market adoption of Connected Services into BAS service operations in the TXGC region .
Posted 10/8/2026full-timeSan Antonio • Texas • United StatesMid-LevelSenior💰 $90,900 - $164,675 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing BAS service operations, including P&L responsibility, project management, and team development. Proven ability to drive growth, ensure compliance, and enhance customer satisfaction through effective service coordination and continuous improvement initiatives.
Highest-signal resume keywords
BAS Service Operations ManagementP&L ResponsibilityProject Management SkillsTeam Coaching and DevelopmentHVAC Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRevenue ForecastingBudget ControlService Agreement ManagementTechnical Product Training
Soft Skills
CoachingCounselingContinuous ImprovementCustomer Satisfaction Focus
Tools & Technologies
Microsoft ApplicationsSalesforceWorksight
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
HVACBASService CoordinationEnvironmental ComplianceSafety Compliance
About the role
Key responsibilities & impact- Lead and drive profitable growth and market adoption of Connected Services into BAS service operations in the TXGC region
- Support field sales, management, and fulfillment teams in implementing strategic growth initiatives and ensuring best-in-class customer value
- Manage P&L responsibility and provide monthly revenue forecasting
- Drive BAS service agreement base growth and BAS repairs, installation, and service turnkey growth with the acquisition team
- Control budgets and expenses for fleet, uniforms, tools, and safety equipment
- Manage risk in service agreements, service turnkey, and repairs work
- Oversee BAS service coordination, including emergency repairs, maintenance contracts, scheduled work, upgrades, installations, replacement components, and long-term service agreements
- Attract, coach, counsel, train, and develop BAS service employees
- Drive continuous improvement through performance management and technical product training
- Ensure margin expectations are met during sales and fulfillment activities
- Maximize cash flow through timely invoicing, expense budget management, and increased service-team utilization
- Create and enforce standard service work processes
- Improve transactional processes and customer satisfaction
- Ensure environmental, health, and safety compliance across the service team
- Train employees to maintain a safe and productive work environment in shops and at customer sites
- Travel to customer job sites, including outdoor work and mechanical/equipment rooms
Requirements
What you’ll need- 5+ years of experience in HVAC or a related field, technical systems, equipment, or skilled trades
- 3+ years of experience managing and coaching large teams and organizing work schedules
- Project management skills to oversee and drive successful project execution for startups and customer requests
- Tech-savvy with expertise in Microsoft applications
- Salesforce and Worksight experience considered an asset
- Must possess a valid driver’s license for a minimum of 12 months
- No major or frequent traffic violations, including DUI, Hit & Run, license suspension, reckless/careless driving, multiple smaller infractions, or preventable collisions in the previous 3 years
- Ability to comply with safety-sensitive role requirements, including additional drug screening if required
Benefits
Comp & perks- Health insurance for employees and family
- Holistic wellness programs with incentives
- Fertility coverage
- Adoption and surrogacy assistance
- Up to 15 vacation days
- Paid holidays
- Sick leave
- Volunteer leave
- Parental leave
- 401(k) match
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support