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Inside Sales Specialist
Trane Technologies. Proactively engage phone customers to understand their needs and provide prompt, effective solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to build and maintain professional relationships in a fast-paced environment. Proficient in executing sales processes, managing quotes and orders, and effectively communicating product offerings.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Relationship ManagementQuote and Order ManagementTechnical Knowledge of ProductsProblem Resolution Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ServiceCollaborationCommunicationContinuous ImprovementAdaptability
Certifications & Qualifications
H.S. DiplomaGeneral Education Degree (GED)
Industry Keywords
Sales OpportunitiesCustomer SatisfactionAccount ManagementProduct PromotionsFulfillment Processes
About the role
Key responsibilities & impact- Proactively engage phone customers to understand their needs and provide prompt, effective solutions
- Collaborate with Account Managers to service accounts and drive revenue
- Seek potential sales opportunities for Account Managers and the District
- Maintain current knowledge of portfolio offerings and demonstrate technical knowledge to provide customer value propositions
- Identify related products or add-on extensions and communicate product promotions
- Resolve problems while adhering to company policies and ensuring customer satisfaction
- Make outbound calls to market new products
- Execute quote and order management processes accurately to expedite fulfillment and ensure timely delivery
Requirements
What you’ll need- H.S. Diploma or General Education Degree (GED)
- Inside sales, retail, or related experience
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety
- Proven experience in building customer relationships and maintaining professional customer service even in challenging situations
Benefits
Comp & perks- Health insurance for the employee and family, effective day one
- Holistic wellness programs with generous incentives
- Fertility coverage
- Adoption/surrogacy assistance
- Up to 15 vacation days
- Paid holidays
- Sick leave
- Volunteer leave
- Parental leave
- 401K match
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support