Inside Sales Specialist

Trane Technologies

. Proactively engage customers by phone and email to understand their needs and provide prompt, effective support .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $41,000 - $82,810 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and effective problem-solving abilities while managing multiple priorities in a fast-paced environment. Proficient in preparing quotes, processing orders, and maintaining accurate documentation to enhance customer satisfaction.

Highest-signal resume keywords

Customer Service ExperienceEffective Problem-Solving SkillsStrong Verbal And Written Communication SkillsMicrosoft Office ProficiencyCritical Thinking And Decision-Making Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingQuote PreparationDocumentation ManagementCustomer Inquiry ResolutionSales Support

Soft Skills

Team-Oriented MindsetEmotional IntelligenceCreative ThinkingSolution-Focused Approach

Certifications & Qualifications

High School DiplomaGeneral Education Degree (GED)

Industry Keywords

Customer EngagementFast-Paced EnvironmentContinuous ImprovementHVAC Experience

About the role

Key responsibilities & impact

Proactively engage customers by phone and email to understand their needs and provide prompt, effective support
Respond to customer inquiries related to parts, equipment, orders, and general support needs
Prepare quotes, process orders, and manage follow-up activities accurately
Partner with Account Managers to support customer accounts and contribute to regional revenue goals
Identify opportunities to add value through related products, promotions, and solution-based recommendations
Resolve customer concerns while adhering to company policies and processes
Maintain working knowledge of product offerings, systems, and internal resources
Collaborate with internal teams to ensure timely communication, issue resolution, and a seamless customer experience
Maintain accurate documentation of customer interactions, quotes, orders, and follow-up activities
Manage multiple priorities in a fast-paced, customer-focused environment

Requirements

What you’ll need

High school diploma or General Education Degree (GED) required
Associate’s or Bachelor’s degree preferred
Previous customer service, inside sales, retail, or related experience preferred
Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety
Strong customer service skills and previous customer service experience preferred
Strong critical thinking and decision-making skills
Ability to think creatively and approach challenges from multiple angles
Solid Microsoft Office skills; advanced skills preferred
Effective problem-solving skills
Strong verbal and written communication skills
Positive, team-oriented mindset
Solution-focused approach
Emotional intelligence and ability to navigate a variety of situations effectively
HVAC experience preferred but not required

Benefits

Comp & perks

Health insurance for employees and families, effective day one
Holistic wellness programs with generous incentives
Fertility coverage
Adoption and surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave
Parental leave
401(k) match
Educational and training opportunities through company programs
Tuition assistance
Student debt support