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Trane Technologies

Remote Support Specialist – Onsite

Trane Technologies

. Support Trane Digital Services and Connected customers .

Posted 9/29/2026full-timeAshland • Virginia • United StatesMid-LevelSenior💰 $29 - $44 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building mechanics, refrigeration, and industrial automation, with a strong focus on equipment analytics and remote diagnostics. Capable of effective communication and collaboration within a team while ensuring operational integrity and safety in various conditions.

Highest-signal resume keywords
Technical Diploma in Building MechanicsExperience in RefrigerationRemote DiagnosticsBuilding System Program AdjustmentsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Building MechanicsRefrigerationIndustrial AutomationEquipment AnalyticsRemote Digital InspectionsMathematical AptitudeOperational Integrity ChecksSystem Program AdjustmentsSafety CompliancePhysical Requirements Management
Soft Skills
Effective CommunicationReasoning AbilityCollaboration
Tools & Technologies
Trane ConnectCommand Center
Industry Keywords
Digital ServicesConnected CustomersBuilding Metrics MonitoringSafety-Sensitive Role

About the role

Key responsibilities & impact
  • Support Trane Digital Services and Connected customers
  • Use Trane Connect and Command Center to enable, map, and tune equipment analytics
  • View remote diagnostics
  • Perform remote Digital Inspections
  • Capture follow-up items and details in the Trane Connect platform
  • Respond to on-demand calls
  • Monitor critical building metrics
  • Check systems for operational integrity
  • Make small-scale adjustments to building system programs
  • Collaborate with Digital Services Team members and customers
  • Communicate effectively in writing and verbally

Requirements

What you’ll need
  • Technical diploma in building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education
  • Strong communication skills
  • Mathematical aptitude
  • Reasoning ability
  • Ability to work outdoors, in mechanical rooms, and in extreme conditions and temperatures
  • Ability to work around moving mechanical parts, heavy equipment, elevated locations, wet conditions, airborne vapors and particles, vibrations, high-voltage electrical shock risks, and potentially toxic or caustic chemicals
  • Ability to meet the physical requirements, including standing, walking, manipulating objects, lifting up to 40 pounds frequently and over 40 pounds occasionally, and visual acuity
  • Safety-sensitive role; may require additional drug screening

Benefits

Comp & perks
  • Health insurance
  • Holistic wellness programs with generous incentives
  • Fertility coverage
  • Adoption/surrogacy assistance
  • Up to 15 vacation days
  • Paid holidays
  • Sick leave
  • Volunteer leave
  • Parental leave
  • 401(k) match
  • Educational and training opportunities through company programs
  • Tuition assistance
  • Student debt support
  • Referral bonus eligibility