Service Controls Technician

Trane Technologies

. Commission, program, set up graphics and communications links, perform end-to-end testing, troubleshoot, and service assigned projects .

Posted 9/22/2026full-timeGrand Rapids • Michigan • United StatesMid-LevelSenior💰 $18 - $54 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HVAC/Controls, including installation, operation, maintenance, and repair of Direct Digital Control systems. Proven ability to troubleshoot, perform end-to-end testing, and ensure customer satisfaction through effective communication and service.

Highest-signal resume keywords

HVAC/Controls ExperienceDirect Digital Control SystemsEnd-to-End TestingCustomer ServiceSafety Standards Enforcement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC SystemsDirect Digital Control SystemsTroubleshootingEnd-to-End TestingPoint-to-Point VerificationSequence-of-Operations ValidationInstallationMaintenanceRepairDocumentation

Soft Skills

Customer CommunicationTeam CoordinationProblem Solving

Tools & Technologies

Handheld ComputersMicrosoft Office

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Safety StandardsService and RepairEquipment DiagnosisOn-Site InstallationsVariable Weather Conditions

About the role

Key responsibilities & impact

Commission, program, set up graphics and communications links, perform end-to-end testing, troubleshoot, and service assigned projects
Document point-to-point verification, sequence-of-operations validation, and job closeout requirements
Serve as direct customer contact and service products and equipment at customer locations
Identify, diagnose, and repair equipment and systems to ensure customer satisfaction
Coordinate with the team leader and customer to understand requirements for on-site installations and repairs
Forecast issues, gather materials, and synchronize on-site work
Maintain current knowledge of Trane products, including installation, operation, maintenance, service, and repair of direct digital control systems
Enforce high safety standards
Maintain security and accountability of company-issued and procured assets by recording use, wear, and condition
Work overtime and varying weeks as business requires, including occasional overnight stays

Requirements

What you’ll need

High school diploma or equivalent required
Typically at least 3–5 years of experience in HVAC/Controls
Operating knowledge of Microsoft Office software
Working proficiency with handheld computers such as smartphones and iPads
Valid driver’s license held for a minimum of 12 months
No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless/careless driving, multiple smaller infractions, or preventable collisions in the previous 3 years
Previous experience with DDC control systems preferred
Ability to safely and legally operate a vehicle using a seat belt
Ability to wear helmets, safety goggles, fall protection harnesses, and safety boots
Ability to twist the trunk 90 degrees in each direction
Ability to squat and touch the floor with both hands
Ability to reach hands over the head
Ability to stand on concrete surfaces for extended periods, routinely up to 4 hours
Ability to regularly use hands and fingers, walk, stoop, kneel, and climb ladders
Ability to lift/move up to 10 lbs. regularly, up to 40 lbs. frequently, and more than 40 lbs. occasionally
Ability to safely use a ladder with a 375 lb. total weight limit while carrying equipment of 50 lbs. or less
Ability to maneuver confined access areas as small as 30” vertical x 45” horizontal
Ability to access rooftops using ladders at heights of 15–20 feet and occasionally up to 50+ feet
Ability to work in variable weather, around moving mechanical parts, heights, electrical shock risks, noisy equipment, and other variable environmental conditions
Safety-sensitive role; may require additional drug screening

Benefits

Comp & perks

Health insurance effective on day one
Holistic wellness programs with incentives
Fertility coverage and adoption/surrogacy assistance
401(k) match up to 6%, plus 2% core contribution (up to 8% company contribution)
Up to 9 paid holidays
Up to 15 vacation days
Paid volunteer and parental leave
Regular schedule with overtime opportunities
Educational and training opportunities, including OEM Level Training
Tuition assistance
Student debt support
Factory knowledge support
Company vehicle
High-speed laptop
Smartphone
Specialized tools
Uniforms
PPE and safety boot allowance