Service Coordinator II

Trane Technologies

. Plan, coordinate, control, and direct activities of operational resources .

Posted 10/9/2026full-timeDayton • Ohio • United StatesJunior💰 $60,135 - $76,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while effectively coordinating operational resources and service agreements. Proficient in customer service and communication, with a focus on maintaining customer satisfaction and managing project needs.

Highest-signal resume keywords

Customer Service SkillsProject CoordinationHVAC Systems KnowledgeAttention to DetailOrganization and Multitasking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementWork Order GenerationService Agreement CoordinationFinancial Standards ComplianceEnergy Management Systems Familiarity

Soft Skills

Communication SkillsFlexibilityProblem-Solving

Tools & Technologies

WordExcelOutlookWindows

Certifications & Qualifications

Certificate/Degree from College or Technical School

Industry Keywords

HVAC SystemsTemperature ControlsOperational ResourcesCustomer Satisfaction

About the role

Key responsibilities & impact

Plan, coordinate, control, and direct activities of operational resources
Coordinate execution of service agreements and repair work
Procure appropriate labor and materials within financial standards
Coordinate service resources and dispatch and assign team members to projects
Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability
Communicate with Project Managers and HVAC Field Technician Supervisors to assign and dispatch Controls Technicians and HVAC Technicians
Coordinate operations with the Parts Department and Acquisition as necessary
Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests
Generate work orders, review project paperwork, forward paperwork to Project Administrators, and generate reports

Requirements

What you’ll need

Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED
Excellent customer service skills and comfort and effectiveness on the phone
Organization and ability to multitask and prioritize daily interruptions
Strong attention to detail
Ability to work in a fast-paced environment
Knowledge of Word, Excel, Outlook, and Windows
Flexibility to work overtime and weekends as required
Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls preferred

Benefits

Comp & perks

Health insurance for employees and family, effective day one
Holistic wellness programs with incentives
Fertility coverage
Adoption and surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave
Parental leave
401(k) match
Educational and training opportunities
Tuition assistance
Student debt support