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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in the service, maintenance, and troubleshooting of VRF and HVAC systems, with a strong focus on executing operations in alignment with engineering standards and SOPs. Possesses exceptional analytical, troubleshooting, and problem-solving skills, ensuring effective service delivery and customer support.
Highest-signal resume keywords
VRF System MaintenanceHVAC System TroubleshootingService Operations ManagementPreventive Maintenance PlanningTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VRF SystemsAHU-FCU SystemsHVAC SystemsTechnical TroubleshootingPreventive MaintenanceService OperationsEquipment AnalysisSOP ComplianceRisk IdentificationSpare Parts Management
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsAbility to Work Under PressureCustomer Support
Certifications & Qualifications
Bachelor’s Degree in Mechanical EngineeringBachelor’s Degree in Electrical Engineering
Industry Keywords
Service AssignmentsTechnical CompatibilityPredictive MaintenanceStandby AvailabilitySafety Procedures
About the role
Key responsibilities & impact- Plan and dispatch service assignments
- Monitor, coordinate, and manage service activities for VRF and AHU-FCU (split type) products
- Manage service operations and subcontracted partners to ensure exceptional service delivery and responsive customer support
- Maintain 24/7 standby availability for critical calls and execute initial assessment and First Response actions within agreed SLAs
- Analyze equipment malfunctions, document case information, and provide technical troubleshooting and repair recommendations to clients
- Plan, control, and execute scheduled preventive maintenance cycles for VRF and HVAC systems
- Review startup, commissioning, and service reports to identify risks and implement predictive maintenance strategies
- Manage and coordinate spare parts inventory
- Review and record spare parts inquiries, verify technical compatibility, and improve DX coil part capability in accordance with SOPs
Requirements
What you’ll need- Extensive experience and specialized proficiency in the service, maintenance, and troubleshooting of VRF and comprehensive HVAC systems
- Strong technical knowledge and practical expertise in VRF, AHU-FCU, HVAC systems, and advanced cooling solutions
- Proven capability to execute service operations in strict alignment with engineering standards and standard operating procedures (SOPs)
- Male; military service completed or exempted
- Bachelor’s degree in mechanical engineering, Electrical Engineering, or a related field
- Minimum of 5 years of relevant working experience
- Personal car and a valid driver’s license; capable of traveling for site visits
- Good command of English with strong communication skills
- Exceptional communication, analytical, troubleshooting, and problem-solving skills
- Ability to work under pressure and provide 24-hour standby/on-call support when required
- Strictly follow safety procedures and guidelines as assigned by management
Benefits
Comp & perks- Competitive compensation
- Comprehensive benefits and programs