Support Technician

Trane Technologies

. Serve as the primary service and maintenance contact for Trane Technologies customers in a defined market .

Posted 9/21/2026full-timeValley View • Ohio • United StatesJuniorMid-Level💰 $15 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HVAC system commissioning, troubleshooting, and repair, while effectively coordinating with team leaders and customers to ensure successful project execution. Maintains safety standards and accountability for company assets in a customer-facing role.

Highest-signal resume keywords

HVAC System CommissioningTroubleshooting And RepairEPA CertificationMicrosoft Office ProficiencyCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC System RepairTroubleshootingCommissioningBlueprint ReadingEngineering Specifications

Soft Skills

Customer CommunicationTeam CoordinationProblem Solving

Tools & Technologies

Handheld ComputerSmartphoneIPad

Certifications & Qualifications

High School DiplomaEPA CertificationHVAC JourneymanBoiler OperatorGas Installer

Industry Keywords

Safety StandardsCommercial HVACAsset ManagementInstallation Requirements

About the role

Key responsibilities & impact

Serve as the primary service and maintenance contact for Trane Technologies customers in a defined market
Commission, troubleshoot, repair, and start up HVAC systems in commercial environments
Coordinate with team leaders, project managers, and customers to understand on-site installation and repair requirements
Forecast issues, gather materials, and synchronize on-site work
Serve as the direct customer contact for assigned projects
Identify, diagnose, and repair equipment and systems at customer locations
Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
Maintain flexibility for overtime, weekends, and occasional overnight stays
Enforce safety standards and maintain security and accountability of company-issued and procured assets
Record asset use, wear, and conditions

Requirements

What you’ll need

High School Diploma or equivalent, or certificate of completion from an accredited technical school is required
Typically 0-2 years of experience in HVAC
Operating knowledge of Microsoft Office software
Working proficiency with a handheld computer, such as a smartphone or iPad
Valid driver's license held for a minimum of 12 months
No major or frequent traffic violations, including DUI, Hit & Run, License Suspension, Reckless/Careless Driving, multiple smaller infractions, or preventable collisions in the previous 3 years
EPA Certification preferred, such as HVAC Journeyman, Boiler Operator, or Gas Installer
Ability to work overtime and weekends as business requires
Ability to occasionally stay overnight
Safety-sensitive role may require passing additional drug screening

Benefits

Comp & perks

Health insurance for the employee and family
Holistic wellness programs with generous incentives
Fertility coverage
Adoption/surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave
Parental leave
401(k) match
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Technical support and training on newest technology
Comprehensive career paths with opportunity for growth