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Technical Lead, Gemini Enterprise
Trane Technologies. Serve as the technical lead for the Gemini Enterprise application, accountable for day-to-day technical operation, health, and supportability .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and configuring large-scale enterprise SaaS platforms, with a strong focus on security, integrations, and technical support. Proven ability to collaborate across multiple teams and translate business requirements into technical solutions.
Highest-signal resume keywords
Enterprise Platform AdministrationTechnical TroubleshootingGoogle Cloud ExperienceAPI IntegrationsChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Configuration ManagementLifecycle ManagementTechnical SupportEnterprise ConnectorsIdentity and Access ManagementSecurity ConceptsAnalytical SkillsProblem-Solving SkillsTechnical DocumentationPlatform Configuration
Soft Skills
CollaborationCommunicationAnalytical ThinkingProblem-Solving
Tools & Technologies
Gemini EnterpriseGoogle CloudGenerative AI PlatformsEnterprise AI AssistantsAgile Product Management
Industry Keywords
SaaSCloud PlatformsEnterprise SecurityRegulatory ComplianceAccess Control Patterns
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Serve as the technical lead for the Gemini Enterprise application, accountable for day-to-day technical operation, health, and supportability
- Configure and maintain Gemini Enterprise platform settings, administrative controls, environments, permissions, and enterprise capabilities
- Manage configuration, deployment, lifecycle, and operation of Gemini Enterprise connectors and integrations
- Support configuration, deployment, and operation of enterprise agents within Gemini Enterprise
- Partner with the Product Owner and AI Engineering teams to operationalize agents, connectors, permissions, integrations, and platform configuration
- Evaluate new Gemini Enterprise features and releases for technical readiness, impacts, dependencies, security, testing, and implementation
- Manage platform changes and releases across applicable environments
- Partner with Identity, Cybersecurity, Privacy, Legal, and other technology teams on access controls, security requirements, and enterprise policies
- Monitor platform health, reliability, performance, and configuration
- Provide L3 technical support for complex platform, connector, integration, configuration, and enterprise-agent issues
- Coordinate with Google for L4 support and vendor investigation
- Serve as primary technical interface with Google for platform issues, feature questions, capability discussions, and escalations
- Maintain technical documentation, configuration standards, operational procedures, runbooks, environment documentation, and technical decision records
- Support user access, license provisioning, and other platform administration processes
- Partner with the Gemini Enterprise Product Team to communicate and support technical changes and new capabilities before release
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience
- Experience administering, managing, or technically owning a large-scale enterprise SaaS, cloud, collaboration, productivity, or AI platform
- Strong understanding of enterprise platform administration, configuration, environments, APIs, integrations, connectors, identity and access management, permissions, and security concepts
- Experience managing production environments, platform configuration, releases, lifecycle management, change management, and technical support
- Experience evaluating technical impacts, coordinating testing, and introducing new platform capabilities into production environments
- Strong technical troubleshooting, problem-solving, and analytical skills
- Ability to work across engineering, infrastructure, cybersecurity, identity, privacy, support, product, and vendor teams
- Ability to translate product and business requirements into technical requirements and implementation plans
- Experience working with technology vendors and managing technical escalations
- Preferred: Experience with Google Cloud, Gemini Enterprise, or other Google enterprise technologies
- Preferred: Experience with generative AI platforms, enterprise AI assistants, AI agents, or agentic technologies
- Preferred: Experience implementing and supporting enterprise connectors, APIs, integrations, or data-access patterns
- Preferred: Knowledge of OAuth, delegated permissions, service accounts, identity federation, and enterprise access-control patterns
- Preferred: Experience with Google Cloud architecture or enterprise cloud governance
- Preferred: Experience operating SaaS or cloud platforms across multiple enterprise environments and lifecycle stages
- Preferred: Experience working in a large, global enterprise with complex security, regulatory, and geographic requirements
- Preferred: Familiarity with agile product management, backlog management, and product lifecycle practices
Benefits
Comp & perks- Health insurance for employees and family
- Holistic wellness programs with generous incentives
- Fertility coverage
- Adoption and surrogacy assistance
- Up to 15 vacation days
- Paid holidays
- Sick leave
- Volunteer leave
- Parental leave
- 401(k) match
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support