Business Systems Analyst – Solutions & Enablement

Transamerica

. Facilitate requirements-discovery sessions to understand business needs and coordinate with stakeholders.

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Microsoft 365 adoption, user enablement, and stakeholder coordination, with strong capabilities in training development and change management. Proficient in explaining technical concepts to diverse audiences and managing content governance within SharePoint.

Highest-signal resume keywords

Microsoft 365 AdoptionStakeholder CoordinationChange ManagementFit-Gap AnalysisTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisApplication SecurityService Level Objectives ManagementIT BudgetingSoftware Development Life Cycle MethodologiesRoot Cause AnalysisDigital Learning Content CreationInformation ArchitectureContent Governance PrinciplesReporting and Analytics Tools

Soft Skills

Relationship ManagementWritten CommunicationPresentation SkillsAdaptabilityTeam Collaboration

Tools & Technologies

Microsoft 365SharePointMicrosoft WordMicrosoft ExcelMicrosoft VisioMicrosoft PowerPointPower PlatformCopilotITILProject Management Methodologies

Industry Keywords

Change Management MethodologiesUser Community EngagementKnowledge ManagementTechnical CommunicationOrganizational Dynamics

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Facilitate requirements-discovery sessions to understand business needs and coordinate with stakeholders.
Conduct fit-gap and solution-option analysis to determine when Microsoft 365 capabilities are suitable and when to consult engineering, architecture, or teams supporting other platforms.
Coordinate Microsoft 365 user community meetings and engagement activities.
Assist with champion program administration and communications.
Develop and update training materials, job aids, and learning resources.
Assist with maintaining Microsoft 365 and Copilot SharePoint sites and resource centers, supporting content management and governance.
Support communications and change management activities that help users prepare for new Microsoft 365 features and technologies.
Explain technical concepts to nontechnical audiences, clearly communicating risks, dependencies, and limitations.
On-call responsibilities may be required.
Occasional travel of less than 10% may be required.

Requirements

What you’ll need

Skills in Microsoft 365 adoption and user enablement; training, education, and knowledge management; SharePoint content management and governance; communications and change management; new feature and technology readiness; and business analysis and stakeholder coordination.
Experience leading requirements-discovery sessions.
Experience conducting fit-gap and solution-option analysis, including determining when a Microsoft 365 capability is suitable and when engineering, architecture, or another platform should be consulted.
Ability to explain technical concepts to nontechnical audiences without oversimplifying risks, dependencies, or limitations.
Well-developed understanding of application security and related compliance processes.
Well-developed business process analysis and mapping skills.
Working experience managing and reporting on service level objectives.
Working ability to estimate and budget for IT services.
Strong knowledge of standard software development life cycle methodologies.
Strong ability to build relationships and work effectively with stakeholders at all levels, both within and outside the organization, with an understanding of organizational dynamics.
Strong stakeholder-facilitation, written communication, presentation, relationship-management.
Ability to work effectively across strategic, tactical, and operational activities.
Well-developed root cause analysis skills.
Ability to work effectively across cultural differences in a global organization.
Strong ability to adapt to change and navigate ambiguity.
Strong ability to work independently and as part of a team.
A proactive, accountable, and responsible approach to work.
Several years of experience using Microsoft Word, Excel, Visio, PowerPoint, and SharePoint.
Working knowledge of ITIL and project management methodologies.
Applicants must possess legal authorization to work for the company in the U.S. without immigration sponsorship.
Preferred: Experience supporting Microsoft 365 adoption programs; experience with Copilot, Power Platform, or other Microsoft productivity tools; familiarity with change management methodologies; experience facilitating or supporting user communities; experience creating digital learning content; knowledge of information architecture and content governance principles; experience using reporting or analytics tools to measure adoption outcomes.

Benefits

Comp & perks

Competitive Pay
Bonus for Eligible Employees
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service
Ten (10) paid holidays per year
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs