Lead Workforce Management Analyst

Transamerica

. Facilitate implementation plans to onboard new teams into the workforce program .

Posted 11/11/2026full-timeUnited StatesSenior💰 $72,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce management, including staffing forecasts, load balancing strategies, and operational insights. Proficient in data analytics and visualization tools to enhance decision-making and improve business results.

Highest-signal resume keywords

Workforce Management ExperienceSQL ProficiencyData AnalyticsCoaching SkillsAdvanced MS Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Staffing ForecastingLoad Balancing StrategiesData AnalysisOperational Insight ReportingBusiness Event AnalysisTrend AnalysisVolume ForecastingChange ManagementTraining Needs AssessmentProblem-Solving

Soft Skills

Written CommunicationVerbal CommunicationOrganizational SkillsMentoring SkillsCollaboration

Tools & Technologies

Power BITableauData Visualization ToolsWorkforce ToolsPC Proficiency

Industry Keywords

Operational LeadershipService ObjectivesCost ManagementManagement Review SessionsStaff Management

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Facilitate implementation plans to onboard new teams into the workforce program
Interact with senior management to align larger functional departments
Analyze business events, historical work volumes, trends, and staffing levels
Produce volume and staffing forecasts and recommend staffing levels and training needs
Facilitate daily, weekly, monthly, and yearly planning processes
Recommend load balancing and augmentation strategies to meet service objectives and manage costs
Collaborate with front-line managers on intraday and change management processes
Lead management review sessions covering work volumes, service levels, production results, and drivers
Develop relationships with operational leadership through daily communication
Produce reporting to improve operational insight, business results, and workforce-management value tracking
Coach and mentor operations management in workforce tools and methods
Coach and mentor staff analysts and manage staff as needed

Requirements

What you’ll need

Bachelor’s degree in a business related field or equivalent education/experience
Eight years of experience in workforce management
Written and verbal communication skills to present information to all levels of the organization
Analytical and problem-solving skills
Organizational skills to handle multiple and complex initiatives
Coaching skills
PC proficiency with advanced skills in MS Excel
Experience in a team lead or supervisory role
Strong proficiency in SQL and data analytics
Experience using data visualization tools such as Power BI, Tableau, or similar platforms
Legal authorization to work in the U.S. without immigration sponsorship
Ability to work three days in office per week in Cedar Rapids, Denver, or Philadelphia
Relocation assistance will not be provided

Benefits

Comp & perks

Annual bonus based on the Company Bonus Plan/Individual Performance
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service
Ten (10) paid holidays per year
Be Well Company holistic wellness program, including Wellness Coaching and Reward Dollars
Fifteen (15) days of paid parental leave per calendar year for eligible employees with at least one year of service
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs