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Senior DevOps Engineer – ServiceNow Platform
Transamerica. Lead the technical design, development, configuration, and support of ServiceNow SPM solutions .
Tech Stack
Tools & technologiesJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Lead the technical design, development, configuration, and support of ServiceNow SPM solutions
- Partner with the SPM Product Owner to refine requirements, recommend technical approaches, estimate work, and support prioritization
- Translate product roadmap priorities and business requirements into secure, scalable, and maintainable technical solutions
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, Flow Designer solutions, integrations, and ServiceNow APIs
- Design and support REST, SOAP, IntegrationHub, and other approved ServiceNow integrations
- Provide technical leadership through planning, development, testing, deployment, and post-implementation support
- Perform code reviews and mentor developers
- Lead troubleshooting and root-cause analysis for complex platform and application issues
- Support upgrades, release validation, technical documentation, and knowledge transfer
- Promote out-of-the-box capabilities, platform standardization, governance, and technical debt reduction
- Support other ServiceNow products and platform initiatives as business priorities require
Requirements
What you’ll need- Strong hands-on experience designing, developing, and configuring solutions within ServiceNow Strategic Portfolio Management
- Experience with Project Portfolio Management, Demand Management, Resource Management, Financial Management, Time Management, and Project Workspace
- Advanced ServiceNow development experience, including JavaScript, server-side and client-side scripting, Flow Designer, integrations, and APIs
- Ability to independently design scalable solutions and resolve complex technical and application issues
- Ability to partner with Product Owners, project teams, architects, business analysts, and stakeholders in an Agile delivery environment
- Strong communication, analytical problem-solving, and technical leadership skills
- Active ServiceNow Certified System Administrator certification
- 5+ years of hands-on ServiceNow development experience
- Bachelor’s degree in information technology, computer science, management information systems, or a related discipline, or an equivalent combination of education and relevant professional experience
- Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is unavailable
Benefits
Comp & perks- Annual bonus based on the Company Bonus Plan/Individual Performance
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
- Paid Time Off starting at 160 hours annually for employees in their first year of service
- Ten (10) paid holidays per year
- Be Well Company holistic wellness program, including Wellness Coaching and Reward Dollars
- Paid parental leave: fifteen (15) days per calendar year for eligible employees with at least one year of service
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs