Commercial Process Consultant

TransPerfect

. Lead commercial process analysis and engage with global and local market stakeholders .

Posted 10/7/2026contractRemote • Portugal, Italy, Spain, Czechia, United States, Belgium, GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis and process consulting within pharmaceutical commercial operations, with a strong focus on process mapping, requirements management, and stakeholder engagement. Proficient in transitioning CRM systems and supporting business testing while maintaining traceability of requirements.

Highest-signal resume keywords

Business AnalysisProcess MappingVeeva CRM ExperienceRequirements ManagementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingRequirements ManagementAcceptance Criteria DevelopmentBusiness Process AnalysisCRM Transition SupportBusiness TestingDocumentation Preparation

Soft Skills

FacilitationCollaborationCommunication

Tools & Technologies

Veeva CRMVault CRMSalesforceBPMNJiraConfluence

Certifications & Qualifications

Veeva Certifications

Industry Keywords

Pharmaceutical Commercial OperationsCustomer EngagementSegmentationTargetingCall PlanningReportingConsentAccess Dependencies

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Lead commercial process analysis and engage with global and local market stakeholders
Facilitate workshops and gather requirements
Challenge local variations and document agreed exceptions
Develop process maps, process narratives, business rules, requirements, and acceptance criteria
Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts
Review solution demonstrations and clarify requirements with project and platform teams
Maintain decisions, dependencies, exceptions, and requirements traceability
Support business testing
Prepare relevant handover documentation

Requirements

What you’ll need

5+ years of experience in business analysis or process consulting
3+ years of experience in pharmaceutical commercial operations or customer engagement
2+ years of hands-on experience with Salesforce-based Veeva CRM processes
Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project
Experience working across multiple markets and directly with field users and global process owners
Strong experience in process mapping, requirements management, and acceptance-criteria development
Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies
Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus
German or French is a plus

Benefits

Comp & perks

Remote work arrangement
Contract engagement
Approximately 3 days/week allocation
Opportunity to support a global pharmaceutical transformation