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Commercial Process Consultant
TransPerfect. Lead commercial process analysis and engage with global and local market stakeholders .
Posted 10/7/2026contractRemote • Portugal, Italy, Spain, Czechia, United States, Belgium, GermanyMid-LevelSeniorWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and process consulting within pharmaceutical commercial operations, with a strong focus on process mapping, requirements management, and customer engagement strategies. Proficient in transitioning CRM systems and collaborating with global stakeholders to ensure effective process implementation.
Highest-signal resume keywords
Business AnalysisProcess MappingVeeva CRM ExperienceRequirements ManagementPharmaceutical Commercial Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingRequirements ManagementAcceptance Criteria DevelopmentBusiness Process AnalysisStakeholder EngagementGap AnalysisBusiness TestingDocumentationAgile MethodologyBPMN
Soft Skills
FacilitationCollaborationCommunicationProblem-SolvingStakeholder Management
Tools & Technologies
SalesforceVeeva CRMVault CRMJiraConfluence
Certifications & Qualifications
Veeva Certifications
Industry Keywords
Pharmaceutical OperationsCustomer EngagementSegmentationTargetingCall PlanningReportingConsent ManagementAccess Dependencies
Tech Stack
Tools & technologiesVault
About the role
Key responsibilities & impact- Lead commercial process analysis and engage with global and local market stakeholders
- Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions
- Develop process maps, process narratives, business rules, requirements, and acceptance criteria
- Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts
- Review solution demonstrations and clarify requirements with project and platform teams
- Maintain decisions, dependencies, exceptions, and requirements traceability
- Support business testing and prepare relevant handover documentation
Requirements
What you’ll need- 5+ years of experience in business analysis or process consulting
- 3+ years of experience in pharmaceutical commercial operations or customer engagement
- 2+ years of hands-on experience with Salesforce-based Veeva CRM processes
- Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project
- Experience working across multiple markets and directly with field users and global process owners
- Strong experience in process mapping, requirements management, and acceptance-criteria development
- Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies
- Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus
- German or French is a plus
Benefits
Comp & perks- Approximately 3 days/week allocation
- Remote work arrangement in eligible EU or US East Coast locations