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Director, Provider Services
Travel Nurse Across America. Lead the growth and performance of healthcare staffing in the Provider Services division .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare staffing operations, including recruitment, account management, and sales strategy execution. Proven ability to lead teams, establish performance standards, and drive results through data-driven decision-making.
Highest-signal resume keywords
Healthcare Staffing ManagementSales Strategy DevelopmentRecruitment OperationsKPI MonitoringTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RecruitmentAccount ManagementSalesData-Driven Decision-MakingPerformance AppraisalsProcess ComplianceProblem ResolutionHealthcare Trends UnderstandingMicrosoft Office SuiteCRM/ATS Systems
Soft Skills
Expert CommunicationNegotiationRelationship BuildingCross-Functional CollaborationSense of Urgency
Industry Keywords
Healthcare StaffingProvider ServicesClient RetentionTalent PipelinesPerformance Standards
About the role
Key responsibilities & impact- Lead the growth and performance of healthcare staffing in the Provider Services division
- Manage full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance
- Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets
- Hire, coach, and manage recruiters and account managers
- Build a culture of accountability
- Oversee client retention and build healthcare provider pipelines
- Align recruitment with client demand
- Establish and monitor KPIs, including placements, fill rates, and gross profit
- Identify gaps and drive results
- Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows
- Lead the Provider Services team and manage associated work processes
- Establish performance standards and monitor staff performance and development goals
- Assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
- Execute supervisory responsibilities in accordance with organizational policies and procedures
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent
- 4+ years of experience in the healthcare staffing space
- Proven success managing staffing operations, sales, recruitment, and account management teams
- Ability to build and maintain productive working relationships with cross-functional coworkers
- Deep understanding of profit margins and healthcare trends
- Data-driven decision-making via CRM/ATS systems
- Expert communication, negotiation, and relationship-building abilities in a fast-paced environment
- Ability to effectively work in a fast-paced and complex environment and maintain a sense of urgency
- Proficiency in Microsoft Office Outlook, Word, and Excel
- College degree preferred
- Suitable combination of education, training, and experience accepted
- Experience managing recruiting staff, including coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services
Benefits
Comp & perks- Variable bonus plan
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-Term Disability
- Short-Term Disability
- Accident coverage
- Critical Illness coverage
- Legal Assistance
- Identity Protection
- Pet Coverage
- Retirement Plan with Employer Match
- Generous vacation plan
- 8.5 paid holidays
- Benefits start Day 1