Senior Director, Product Communications

Travoom

. Own how OleOle’s products, features, and experiences are explained to users across web and mobile .

Posted 10/9/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product communications and content design, with a strong ability to simplify complex concepts for user understanding. Proven experience in developing and establishing product voice and communication standards across diverse consumer technology platforms.

Highest-signal resume keywords

Product CommunicationsContent DesignUser-Facing MessagingProduct Launch CoordinationInternational Localization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UX ContentProduct MarketingOnboarding MessagingFeature EducationNotificationsHelp Content DevelopmentEditorial StandardsConsumer Technology ExperienceComplex Product CommunicationUser Journey Analysis

Soft Skills

Excellent Written EnglishExceptional Editing SkillsStrong Product JudgmentComfort in Fast-Moving EnvironmentsHands-On Communication Development

Industry Keywords

Consumer TechnologyFintechE-CommerceSocial MediaMessagingPaymentsGamingInternational ProductsLocalizationFootball

About the role

Key responsibilities & impact

Own how OleOle’s products, features, and experiences are explained to users across web and mobile
Work directly with the Founder, product, design, and engineering teams
Develop user-facing product communications for onboarding, registration, social and content experiences, messaging and calling, live sports, invitations and rewards, wallets and payments, ticketing and commerce, AskOle, and future products
Create feature explanations, onboarding screens, calls to action, permissions and consent messaging, notifications, transaction messages, success and error states, help content, FAQs, and new-feature introductions
Identify communication requirements before products launch
Review product flows from the user’s perspective and identify where explanation, education, reassurance, or context is needed
Establish OleOle’s product voice and communications standards across products and user journeys
Design standards that work across countries, cultures, and languages
Develop communications for product launches and major releases
Ensure communications outside the product are consistent with users’ in-product experiences
Ensure technically complex products remain simple and understandable to users

Requirements

What you’ll need

10+ years of experience in product communications, content design, UX content, product marketing, or a closely related consumer technology role
Significant senior-level ownership
Experience owning user-facing communications for a large-scale consumer technology product or platform
Ability to translate complicated products into simple, clear language
Experience working directly with product managers, designers, engineers, and senior leadership throughout product development
Experience developing product messaging across onboarding, feature education, calls to action, notifications, permissions, confirmations, errors, help content, and FAQs
Experience with complex consumer product categories such as social media, messaging, fintech, payments, wallets, marketplaces, e-commerce, travel, ticketing, gaming, or AI
Experience establishing product voice, terminology, editorial standards, and communications systems across multiple products and teams
Experience launching major consumer products or features and coordinating communications before, during, and after launch
Understanding of how communication affects adoption, activation, engagement, trust, retention, and conversion
Experience communicating sensitive or high-trust experiences such as payments, financial transactions, identity verification, privacy, security, permissions, rewards, or account access
Experience building communications for international products and working with localization and translation across multiple languages and cultures
Excellent written English and exceptional editing skills
Strong product judgment and confidence challenging unclear product experiences
Comfort operating in an early-stage, fast-moving environment with evolving requirements
Highly hands-on; willingness to personally write, edit, review, and establish the communications system
Strongly preferred: experience at a major global consumer technology company with sophisticated, multi-product user experiences
Understanding of football and international sports is a huge plus

Benefits

Comp & perks

Compensation transitions to a competitive salary plus equity and token ownership following company funding
Equity and token ownership following funding
Remote work available
Travel associated with the role