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Treatwell

B2C CRM Marketing Executive – Commercial Moments, Reactive Comms

Treatwell

. Build broadcast campaigns end to end in Braze, including templates, segments, workflows, personalisation logic and scheduling .

Posted 9/22/2026full-timeLondon • United KingdomJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building and executing broadcast campaigns using Braze, with a strong focus on A/B testing, data analysis, and multi-market coordination. Capable of adapting campaigns for local markets while ensuring timely delivery and optimization based on performance metrics.

Highest-signal resume keywords
Braze Campaign ManagementHTML/CSS EditingA/B TestingData AnalysisMulti-Market Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Campaign BuildingSegmentationSchedulingPersonalisation LogicPerformance ReportingContent CoordinationMarket-Specific AdaptationReactive Communication OptimizationExecution MindsetCRM Campaign Improvement
Soft Skills
Analytical ThinkingAgilityCollaborationCommunicationStructured Management
Tools & Technologies
BrazeEmail Marketing PlatformsCRM Systems
Industry Keywords
Broadcast CampaignsCustomer SegmentationMarket NuancesCommercial MomentsPerformance Benchmarks

About the role

Key responsibilities & impact
  • Build broadcast campaigns end to end in Braze, including templates, segments, workflows, personalisation logic and scheduling
  • Execute campaigns across email, push, in-app and content cards
  • Turn around time-sensitive and urgent sends according to the reactive calendar and CRM Manager priorities
  • Deliver campaign plans for key commercial moments such as Black Friday, seasonal peaks and key dates
  • Self-QA campaigns for targeting, links, copy, creative, personalisation and localisation, then submit for review
  • Adapt and localise central campaigns across 14 markets, coordinating translations and market-specific variants
  • Coordinate content and creative production with Design and Content teams
  • Run a structured A/B testing programme to improve engagement and conversion
  • Report campaign performance against agreed benchmarks and feed learnings into future campaigns
  • Optimise reactive communications, customer segmentation, send frequency, relevance and commercial priorities
  • Support local market teams with ad-hoc marketing initiatives and requests

Requirements

What you’ll need
  • Hands-on ESP experience (essential): 1+ years building and deploying campaigns in Braze or similar, including segmentation and scheduling
  • Able to navigate HTML/CSS edits; confident tweaking and adding elements, not coding from scratch
  • Highly analytical, with a proven track record of using data and A/B testing to inform and optimise campaign performance
  • Execution and delivery mindset; able to turn commercial moments and reactive briefs around quickly and build campaigns end-to-end
  • Highly structured in managing execution of a busy, multi-market communications calendar, while remaining agile for reactive moments
  • Prepared to engage with and semi-regularly meet local marketing teams across Europe
  • Ability to understand market nuances and customer needs to improve CRM campaigns

Benefits

Comp & perks
  • 28-days holiday, plus bank holidays
  • Monthly £40 Treatwell vouchers
  • Mental health support through one of our partnerships
  • Benefits platform offering cycle to work scheme, high street discounts and other perks
  • Growth funds for you to develop and grow with your team
  • A beneficial pension scheme and enhanced parental pay & leave policy
  • Thursday drinks in the office