FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in German (C1 level) and English, providing high-quality customer support through various channels. Possesses strong problem-solving skills and the ability to communicate complex information clearly and effectively.
Highest-signal resume keywords
Fließende Deutschkenntnisse (C1-Niveau)EnglischkenntnisseKundensupport-ErfahrungProblemlösungskompetenzTeamfähigkeit
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Präzise Mündliche AusdrucksfähigkeitPräzise Schriftliche AusdrucksfähigkeitDetailorientierungFlexibilitätLernbereitschaft
Industry Keywords
KundensupportPartnerbetreuungProduktwissenE-Mail-KommunikationSoziale Medien
About the role
Key responsibilities & impact- Provide fast, efficient, and high-quality customer support to Treatwell partners
- Respond to partner inquiries via live chat and phone within agreed SLAs
- Handle inquiries via email and social media
- Continuously expand product knowledge to provide Treatwell partners with the best possible advice and support
- Support the Account Management team
- Serve as the first point of contact for Treatwell partners in the German-speaking market
Requirements
What you’ll need- Fließende Deutschkenntnisse (mind. C1-Niveau)
- Englischkenntnisse
- Erste Erfahrung im Umgang mit eingehenden Kundensupport-Anfragen
- Fähigkeit, komplexe Inhalte einfach und verständlich zu erklären
- Präzise mündliche und schriftliche Ausdrucksfähigkeit
- Problemlösungskompetenz und Detailorientierung
- Flexibilität und Lernbereitschaft
- Teamfähigkeit
Benefits
Comp & perks- Flexible working hours: core hours from 10:00 a.m. to 4:00 p.m.; remaining hours are flexible
- Fixed salary of €2,500 gross per month (full-time)
- €6,000 bonus at 100% target achievement
- Uncapped commission for exceeding targets
- Hybrid working model: 3 days in the office and 2 days working from home
- 28 days of annual leave
- Monthly €40 Treatwell voucher for beauty treatments
- €30 monthly subsidy for Urban Sports Club
- Apple MacBook Air, iPhone, and headset
- Individual coaching
- Transparent career path with salary increases upon promotion
- 20% employer contribution to occupational pension through HDI
- Support through our partnership with OpenUp
- Regular team events
- After-work drinks
- Open and dynamic company culture