Sales Operations and Transportation Specialist

Tricon Energy

. Build and maintain relationships with customers, carriers, and internal teams .

Posted 10/16/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management, logistics coordination, and negotiation of freight rates, ensuring a positive customer experience through effective communication and problem-solving skills.

Highest-signal resume keywords

Customer Relationship ManagementLogistics CoordinationFreight Rate NegotiationProficiency In ExcelBilingual In English And Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

LogisticsTransportation CoordinationSales OperationsFreight Rate NegotiationAnalytical SkillsProblem-Solving SkillsCritical-Thinking Skills

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationStrong Organizational SkillsAttention To DetailProactive Mindset

Industry Keywords

Customer ServiceShipping DocumentationCarrier RelationshipsOperational IssuesFast-Paced Environment

About the role

Key responsibilities & impact

Build and maintain relationships with customers, carriers, and internal teams
Serve as a key customer contact, provide timely updates, address concerns, and ensure a positive customer experience
Negotiate competitive freight rates and maintain carrier relationships
Coordinate transportation arrangements
Resolve shipment delays, customer concerns, and other operational issues
Maintain accurate sales orders, shipping documentation, and records
Follow up proactively on pending orders and keep customers informed

Requirements

What you’ll need

4+ years’ experience in customer service, sales operations, logistics, or transportation coordination
Excellent verbal and written communication skills
Ability to interact confidently with customers, vendors, and internal stakeholders
Proven ability to manage customer relationships and resolve concerns
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Bachelor's degree in supply chain, logistics, business, STEM, or a related field preferred
Candidates from other educational backgrounds with strong analytical, problem-solving, and critical-thinking skills are encouraged to apply
Experience working with trucking companies or negotiating freight rates preferred
Proficiency in Excel required
Proactive, solutions-oriented mindset with a strong sense of urgency
Bilingual in English and Spanish is a plus

Benefits

Comp & perks

Certified as a Great Place to Work®
Collaborative, independent, and accountable work culture
Opportunity to make an impact in a global organization
Work with a multinational workforce across 40+ countries