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RCM Client Coordinator
TridentCare. Complete timely collection activity on aged accounts receivables .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, including billing, collections, and customer service. Proficient in utilizing advanced Microsoft Office tools and managing multiple administrative processes with strong organizational skills.
Highest-signal resume keywords
Accounts Receivable ManagementMedical Billing Systems ExperienceAdvanced Microsoft Office SkillsExpert Customer Service SkillsStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableBillingCollectionsAdjustmentsRefundsRisk AnalysisMedical Terminology
Soft Skills
Attention to DetailTime ManagementWritten CommunicationVerbal Communication
Industry Keywords
Customer ContractsClient MeetingsAccount DiscrepanciesPerformance Outcomes
About the role
Key responsibilities & impact- Complete timely collection activity on aged accounts receivables
- Prepare, edit, and submit account billing, collections, and corrections according to customer contracts and related documents
- Transfer invoices accurately to clients within contractual timeframes
- Provide customer care through calls, emails, and client meetings to educate clients and resolve issues
- Complete a minimum average of 32 account interactions daily on a monthly basis
- Coordinate with billing, sales, client billing, and quality departments to resolve billing and contractual issues
- Provide AR reports to clients, sales, quality, and executive teams
- Review and analyze accounts for risk of suspension due to nonpayment
- Attend assigned meetings and report account status in detail
- Respond to verbal and written client inquiries regarding account status
- Resolve account discrepancies and prepare adjustments and refunds for approval
- Maintain accurate contact information and billing and collection records
- Provide transparency regarding the book of business and issues affecting timely payments
- Perform other tasks supporting organizational goals
Requirements
What you’ll need- High school diploma or better preferred
- 1–3 years of experience
- Medical billing systems experience is a plus
- Strong organizational skills and attention to detail required to manage, track, and measure multiple administrative processes and performance outcomes
- Advanced Microsoft Office skills
- Expert time management skills
- Some knowledge of medical terminology
- Advanced written and verbal English communication skills
- Expert customer service skills
- Internet access required
- Ability to frequently talk and hear; close vision, depth perception, and ability to adjust focus