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RCM Client Coordinator
TridentCare. Complete timely collection activity on aged accounts receivables .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, including billing, collections, and customer service. Proficient in Microsoft Office and skilled in time management, ensuring accurate and timely communication with clients.
Highest-signal resume keywords
Accounts Receivable ManagementMedical Billing Systems ExperienceCustomer Service ExpertiseAdvanced Microsoft Office SkillsTime Management Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableBillingCollectionsMedical TerminologyAccount Analysis
Soft Skills
Organizational SkillsAttention to DetailCommunication Skills
Industry Keywords
Customer ContractsClient MeetingsAccount DiscrepanciesPerformance Outcomes
About the role
Key responsibilities & impact- Complete timely collection activity on aged accounts receivables
- Prepare, edit, and submit account billing, collections, and corrections according to customer contracts and associated documents
- Ensure invoices are accurately transferred to clients within contractual timeframes
- Drive customer care through calls, emails, and client meetings to educate clients and resolve issues
- Complete a minimum average of 32 account interactions daily on a monthly basis
- Coordinate with billing and sales to resolve billing and contractual issues
- Provide accounts receivable reports to clients, sales, quality, and executive teams as requested
- Review and analyze accounts to determine risk of suspension from nonpayment
- Attend assigned meetings and report account status in detail
- Respond promptly to verbal and written client inquiries about account status
- Resolve account discrepancies and prepare adjustments and refunds for approval
- Maintain accurate contact information and complete billing and collection records
- Provide transparency about the book of business and issues affecting timely payments
- Perform other tasks supporting organizational goals
Requirements
What you’ll need- High School or better
- 1-3 years of experience; medical billing systems experience a plus
- Strong organizational skills and attention to detail required to manage, track, and measure multiple administrative processes and performance outcomes
- Microsoft Office — Advanced
- Time Management — Expert
- Medical Terminology — Some Knowledge
- Communication Skills — Advanced
- English written/verbal — Advanced
- Customer Service — Expert
- Internet access required to perform job duties
- Ability to talk and hear frequently and use close vision, depth perception, and adjust focus
- Must be able to perform the essential functions with reasonable accommodation if applicable
Benefits
Comp & perks- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions