Care Management Specialist II

Trillium Health Resources

. Provide professional-level care coordination services within a managed care environment .

Posted 9/24/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $56,270 - $68,898 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination within managed care environments, focusing on comprehensive assessments, individualized care plans, and resource alignment for mental health and developmental disability populations.

Highest-signal resume keywords

Care CoordinationComprehensive AssessmentsIndividualized Care PlansMental Health ExperienceCommunity Resource Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care Coordination ServicesAssessment TechniquesRecord ReviewCare PlanningService Coordination

Soft Skills

JudgmentCommunicationCollaboration

Tools & Technologies

Organizational PlatformsData Sources

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Managed CareMental HealthSubstance UseIntellectual DisabilitiesDevelopmental DisabilitiesHuman Services

About the role

Key responsibilities & impact

Provide professional-level care coordination services within a managed care environment
Independently conduct comprehensive assessments of member needs using organizational platforms and available data sources
Provide short-term care coordination services aligned with member needs, benefits, services, and community resources
Develop, implement, and monitor individualized care plans with members and support teams
Conduct record reviews to identify care gaps and support care planning and service coordination
Coordinate services and resources across providers, agencies, and community organizations
Facilitate member transitions to ensure continuity of care
Exercise judgment in aligning member needs with appropriate resources

Requirements

What you’ll need

High school diploma or GED and six (6) years of experience working with mental health, substance use, and/or intellectual/developmental disability populations; OR Associate's degree and four (4) years of experience working with these populations; OR Bachelor's degree and two (2) years of experience working with these populations; OR equivalent combination of education and experience
Valid driver's license
Must reside within North Carolina
Must be able to travel within catchment as required
Preferred: Degree in Human Services
Preferred: Bachelor's degree
Resume must include employer name, dates of service, average hours worked per week, and essential job duties
Resume must include education details, including degree type, date awarded, institution, and field of study
Resume must include licensure/certification information, if applicable
Must pass a drug test as a condition of employment

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Flexible work schedules with some roles with management approval
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies