Care Manager

Trillium Health Resources

. Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disability and possible secondary mental health, substance use, or complex medical/physical health needs .

Posted 9/22/2026full-timeRemote • North Carolina • United StatesJunior💰 $56,270 - $68,428 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and monitoring for individuals with Intellectual or Developmental Disabilities, ensuring adherence to waiver requirements and effective multidisciplinary collaboration. Proficient in person-centered planning and knowledgeable about Medicaid and state-funded services.

Highest-signal resume keywords

QP StatusLicensed RN in North CarolinaMH/DD/SA ExperienceLTSS Coordination ExperiencePerson-Centered Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationAssessmentMonitoringIntegrated Care ManagementDiscovery ActivitiesSubstance Abuse CounselingCare Delivery MonitoringCare ManagementEducation and SupportQuality Support

Soft Skills

CollaborationCommunicationObjective Decision-MakingProblem-SolvingInterpersonal Skills

Certifications & Qualifications

Valid Driver's LicenseLicensed by NC Governing Board

Industry Keywords

Intellectual DisabilityDevelopmental DisabilityMental HealthSubstance UseHCBSLTSSInnovation WaiverPerson-Centered PlansCommunity ServicesHuman Services

About the role

Key responsibilities & impact

Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disability and possible secondary mental health, substance use, or complex medical/physical health needs
Conduct assessments, monitoring, and complex coordination of care
Ensure quality support and adherence to waiver requirements
Assist with integrated care management through multidisciplinary collaboration and referrals
Use person-centered planning methods and strategies to gather information and address individual needs
Provide education and support regarding members' rights and responsibilities
Complete Discovery activities, including information gathering and assessment
Inform members and legally responsible people about Medicaid and state-funded services, service options, requirements, and natural and community services
Assist members and legally responsible people in choosing service providers objectively

Requirements

What you’ll need

Must meet QP status
Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing and four years of full-time MH/DD/SA experience; OR master's degree in a human service field and one year of full-time MH/DD/SA experience; OR bachelor's degree in a human service field and two years of full-time MH/DD/SA experience; OR bachelor's degree in another field and four years of full-time MH/DD/SA experience
Substance abuse professional alternatives require supervised alcoholism and drug abuse counseling experience as specified
For members with LTSS needs, minimum two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience
Must have a valid driver's license
Must reside in North Carolina and within Trillium's Northern Region: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, and Warren counties
Must be able to travel within catchment as required
All candidates must pass a drug test as a condition of employment
Preferred: bachelor's degree in human services
Preferred: experience with the Innovation Waiver or IDD population and writing person-centered plans

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Flexible work schedules with some roles with management approval
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies