Care Manager

Trillium Health Resources

. Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disability and possible secondary mental health, substance use, or complex medical/physical health needs .

Posted 9/23/2026full-timeRemote • North Carolina • United StatesJunior💰 $56,270 - $68,428 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and monitoring for individuals with Intellectual and Developmental Disabilities, ensuring adherence to waiver requirements and effective multidisciplinary collaboration. Proficient in person-centered planning and knowledgeable about Medicaid and state-funded services.

Highest-signal resume keywords

QP StatusLicensed RN in North CarolinaExperience with MH/DD/SA PopulationLTSS and HCBS Coordination ExperiencePerson-Centered Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationAssessmentMonitoringIntegrated Care ManagementDiscovery ActivitiesSubstance Abuse CounselingQuality SupportService Provider SelectionPerson-Centered Planning MethodsMedicaid Knowledge

Soft Skills

CommunicationCollaborationEducationSupportObjective Decision-Making

Certifications & Qualifications

Licensed by NC Governing BoardValid Driver's License

Industry Keywords

Intellectual DisabilityDevelopmental DisabilityMental HealthSubstance UseCommunity ServicesWaiver RequirementsLTSSHCBSInnovation WaiverHuman Services

About the role

Key responsibilities & impact

Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disability and possible secondary mental health, substance use, or complex medical/physical health needs
Assess, monitor, and coordinate care to ensure quality support and adherence to waiver requirements
Assist with integrated care management through multidisciplinary collaboration and referrals
Serve children, adolescents, and adults with Intellectual/Developmental Disability
Use person-centered planning methods and strategies to gather information and address individual needs
Educate and support members regarding their rights and responsibilities
Complete Discovery activities, including information gathering and assessment
Inform members and legally responsible people about Medicaid and state-funded services, service options, requirements, and natural and community services
Assist members and legally responsible people in choosing service providers objectively
Travel within the catchment as required

Requirements

What you’ll need

Must meet QP status
Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing plus four years of full-time experience with the MH/DD/SA population; OR master's degree in a human service field plus one year of full-time MH/DD/SA experience; OR bachelor's degree in a human service field plus two years of full-time MH/DD/SA experience; OR bachelor's degree in another field plus four years of full-time MH/DD/SA experience
Substance abuse professional alternatives require the specified supervised alcoholism and drug abuse counseling experience
If serving members with LTSS needs, at least two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience
Must have a valid driver's license
Must reside in North Carolina and within 75 miles of Trillium's South Central Region, specifically Pender County
Must be able to travel within the catchment as required
Preferred: Bachelor's degree in human services
Preferred: Experience with the Innovation Waiver or IDD population and writing person-centered plans
Resume must include employer names, dates of service, average hours worked per week, essential job duties, education details, and licensure/certification information if applicable
Must pass a drug test as a condition of employment

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits
Work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Flexible work schedules with some roles with management approval
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies