Care Manager

Trillium Health Resources

. Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disabilities and possible secondary mental health, substance abuse, or complex medical/physical health needs.

Posted 10/27/2026full-timeRemote • North Carolina • United StatesJuniorMid-Level💰 $56,270 - $68,428 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and monitoring for individuals with Intellectual or Developmental Disabilities, ensuring adherence to waiver requirements and effective multidisciplinary collaboration. Proficient in person-centered planning and knowledgeable about Medicaid and state-funded services.

Highest-signal resume keywords

QP StatusLicensed RN In North CarolinaMH/DD/SA ExperienceCare Management ExperienceLTSS Coordination Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationAssessmentMonitoringPerson-Centered PlanningDiscovery ActivitiesIntegrated Care ManagementSubstance Abuse CounselingCommunity Services KnowledgeService Provider SelectionTravel Coordination

Soft Skills

CommunicationCollaborationEducationSupportObjective Decision-Making

Certifications & Qualifications

Valid Driver's LicenseLicensed By NC Governing Board

Industry Keywords

Intellectual DisabilitiesDevelopmental DisabilitiesMental HealthSubstance AbuseLTSSHCBSInnovation WaiverHuman ServicesMedicaidCommunity Services

About the role

Key responsibilities & impact

Provide complex care coordination and monitoring to members with primary Intellectual or Developmental Disabilities and possible secondary mental health, substance abuse, or complex medical/physical health needs.
Conduct assessments, monitoring, and complex coordination of care to ensure quality support and adherence to waiver requirements.
Assist with integrated care management through multidisciplinary collaboration and referrals.
Serve children, adolescents, and adults with Intellectual or Developmental Disabilities.
Use person-centered planning methods to gather information, understand members, and address individual needs.
Provide education and support regarding members' rights and responsibilities.
Complete Discovery activities as part of the planning process.
Inform members or legally responsible people about Medicaid and state-funded services, service options, requirements, and natural and community services.
Assist members or legally responsible people in choosing service providers objectively.
Travel within the catchment area as required.

Requirements

What you’ll need

Must meet QP status.
Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing with four years of full-time MH/DD/SA population experience; OR master's degree in a human service field with one year of full-time MH/DD/SA experience; OR bachelor's degree in a human service field with two years of full-time MH/DD/SA experience; OR bachelor's degree in another field with four years of full-time MH/DD/SA experience.
Substance abuse professionals must have the specified supervised experience in alcoholism and drug abuse counseling.
If serving members with LTSS needs, must additionally have at least two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Must have a valid driver's license.
Must reside in Trillium's North Central Region: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson counties.
Must be able to travel within catchment as required.
Must be legally authorized to work in the United States without requiring sponsorship now or in the future.
Preferred: experience with the Innovation Waiver or IDD population.
Preferred: care management experience.
All candidates must pass a drug test as a condition of employment.
Resume must include employer names, dates of service, average hours worked per week, essential job duties, education details, and licensure/certification information if applicable.

Benefits

Comp & perks

Competitive benefits
Work-from-home options for most positions
Flexible work schedules with management approval for some roles
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies
Collaborative, mission-driven work environment
Opportunities for professional growth in a diverse inclusive culture