Care Manager – RCT

Trillium Health Resources

. Serve as the primary point of contact for assigned members, providing ongoing care management and advocacy .

Posted 10/27/2026full-timeRemote • North Carolina • United StatesJunior💰 $56,270 - $68,428 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care management and advocacy, with a strong focus on developing and implementing individualized care plans. Proficient in coordinating services across multidisciplinary teams and community resources to address diverse health needs.

Highest-signal resume keywords

Qualified Professional (QP) StatusLicensed RN In North CarolinaMental Health/Developmental Disabilities/Substance Abuse (MH/DD/SA) ExperienceLong-Term Services And Supports (LTSS) CoordinationValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementPerson-Centered PlanningComprehensive AssessmentsIndividualized Care PlansService CoordinationBehavioral Health Needs AssessmentCommunity Resource CoordinationCare Delivery MonitoringSubstance Abuse Counseling ExperienceMultidisciplinary Team Collaboration

Soft Skills

AdvocacyCommunicationInterpersonal SkillsFlexibilityOrganizational Skills

Certifications & Qualifications

Licensed By NC Governing BoardDrug Test Clearance

Industry Keywords

Human ServicesHealthPsychologySociologySocial WorkNursingHome And Community-Based Services (HCBS)Care Management ExperienceCommunity HealthMember Needs Assessment

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned members, providing ongoing care management and advocacy
Conduct comprehensive assessments of member needs using person-centered planning methods and organizational tools
Develop, implement, and monitor individualized care plans with members, families, and multidisciplinary support teams
Coordinate services across providers, agencies, and community resources to address physical, behavioral, and social health needs
Update assessments and care plans to reflect changes in member needs and circumstances
Work with primary care providers, specialists, care manager extenders, transition staff, caretakers, and legal guardians
Work remotely between 8:30 a.m. and 5:00 p.m., with flexibility to travel within the community to meet members and attend meetings

Requirements

What you’ll need

Must meet Qualified Professional (QP) status
Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing with four years of full-time MH/DD/SA population experience; OR qualifying master's degree and one year of full-time MH/DD/SA experience; OR qualifying bachelor's degree and two years of full-time MH/DD/SA experience; OR bachelor's degree in another field and four years of full-time MH/DD/SA experience
Substance abuse professionals must have the specified supervised alcoholism and drug abuse counseling experience
For members with LTSS needs, minimum two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience
Must have a valid driver’s license
Must reside within 75 miles of Trillium’s South Central Region: Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, or Wayne counties
Must be able to travel within catchment as required
Must be legally authorized to work in the United States without requiring current or future sponsorship
Preferred: degree in health, psychology, sociology, social work, nursing, or another relevant human services field
All candidates must pass a drug test as a condition of employment
Resume must include employer names, dates of service, average hours worked per week, essential job duties, education details, and licensure/certification information

Benefits

Comp & perks

Competitive benefits
Work-from-home options for most positions
Flexible work schedules with management approval for some roles
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies