Care Manager – Waitlist

Trillium Health Resources

. Provide Tailored Care Management to members on the Registry of Unmet Needs (RUN) .

Posted 11/4/2026full-timeRemote • North Carolina • United StatesJunior💰 $56,270 - $68,428 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Tailored Care Management, engaging with members to assess and coordinate their physical and behavioral health needs. Holds Qualified Professional status and relevant licensure to provide comprehensive support within the human services field.

Highest-signal resume keywords

Qualified Professional (QP) StatusLicensed RN in North CarolinaExperience with MH/DD/SA PopulationValid Driver's LicenseKnowledge of Medicaid Processes

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care ManagementMember Needs AssessmentEligibility ReviewClinical Information AssistanceSubstance Abuse Counseling Experience

Soft Skills

EngagementEducationCoordination

Certifications & Qualifications

Licensed by NC Governing BoardHuman Services Licensure

Industry Keywords

Registry of Unmet NeedsInnovations Waiver ServicesMH/DD/SA ExperienceTrillium Mid State RegionDrug Test Compliance

About the role

Key responsibilities & impact

Provide Tailored Care Management to members on the Registry of Unmet Needs (RUN)
Engage members and assess member needs
Coordinate members’ physical health, behavioral health, and unmet related resource needs
Review applications to assess potential eligibility for Innovations Waiver services
Educate individuals and families about the Registry of Unmet Needs and available resources for services, supplies, and equipment
Assist members with obtaining needed clinical information
Help members start relevant Medicaid or disability determination processes
Travel within the catchment as required

Requirements

What you’ll need

Must meet Qualified Professional (QP) status
Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing and four years of full-time experience with the MH/DD/SA population; OR qualifying master's degree in a human service field and one year of full-time MH/DD/SA experience; OR qualifying bachelor's degree in a human service field and two years of full-time MH/DD/SA experience; OR qualifying bachelor's degree in another field and four years of full-time MH/DD/SA experience
Substance abuse professional alternatives require the specified supervised alcoholism and drug abuse counseling experience
Valid driver's license
Must reside within Trillium’s Mid State Region: Anson, Guilford, Montgomery, Randolph, or Richmond counties, North Carolina
Must be able to travel within the catchment as required
All candidates must pass a drug test as a condition of employment
Resume must include employer names, dates of service, average hours per week, essential duties, education details, and applicable licensure/certification information

Benefits

Comp & perks

Competitive benefits
Work-from-home options for most positions
Flexible work schedules with management approval for some roles
Health insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in the first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies