Provider Network Specialist II – Adult Behavioral Health

Trillium Health Resources

. Support development and ongoing coordination of the provider network .

Posted 9/19/2026full-timeRemote • North Carolina • United StatesJuniorMid-Level💰 $56,270 - $69,898 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in provider network development, onboarding, and performance monitoring, with a strong focus on compliance and quality outcomes. Proficient in data analysis and reporting, with experience in mental health and person-centered planning methodologies.

Highest-signal resume keywords

Provider Network DevelopmentOnboarding CoordinationData Analysis and ReportingCompliance MonitoringPerson-Centered Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Provider RelationsNetwork DevelopmentClinical Coverage PolicyQuality MonitoringCorrective Action PlansData CollectionPerformance EvaluationService-Specific SupportImplementation TrackingCommunication Outreach

Soft Skills

Collaborative Relationship BuildingProblem ResolutionFacilitation SkillsEffective CommunicationOrganizational Skills

Tools & Technologies

ExcelData Tracking Tools

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Mental HealthSubstance UseDevelopmental DisabilitiesAssertive Community TreatmentCommunity Support TeamTransition Management ServicesNC DHHS

About the role

Key responsibilities & impact

Support development and ongoing coordination of the provider network
Engage providers and coordinate onboarding activities
Monitor provider performance to support network readiness, compliance, and access to services
Provide service-specific support and quality monitoring for enhanced services serving adults with SPMI
Apply NC Person-Centered Planning guidance, Clinical Coverage Policy/service definition, and record management standards
Engage providers in onboarding, readiness, and implementation activities
Coordinate provider implementation plans and track progress
Facilitate provider meetings and communication activities
Support resolution of provider performance issues and gaps
Collect, analyze, and report data in a timely and accurate manner
Cultivate collaborative relationships with network providers through technical support and communication outreach
Evaluate monitoring findings and identify compliance issues
Coordinate corrective action plans and monitor implementation
Communicate monitoring results and requirements to providers
Provide guidance supporting compliance and quality outcomes

Requirements

What you’ll need

High school diploma or GED and six (6) years of experience with medical practices, clinical settings, managed care organizations, provider relations, network development, or provider contracting; OR Associate's degree in a related field and four (4) years of relevant experience; OR Bachelor's degree in a related field and two (2) years of relevant experience; OR equivalent combination of education and experience
Must have a valid driver's license
Must reside within Trillium's Catchment of North Carolina
Must be able to travel within catchment as required
Preferred: One (1) year of work experience in mental health, substance use, or developmental disabilities
Preferred experience with Assertive Community Treatment (ACT), Community Support Team (CST), and/or Transition Management Services (TMS)
Preferred experience developing Person-Centered Plans (PCPs) and understanding NC DHHS Person-Centered Planning guidance
Preferred strong data-driven approach with ability to analyze trends and present findings
Preferred proficiency with Excel and other tools used for data tracking, analysis, and reporting
All candidates must pass a drug test as a condition of employment

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Flexible work schedules available for some positions with management approval
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies