Quality Management Specialist III – Population Health

Trillium Health Resources

. Develop, review and evaluate operating policies, practices and procedures with department-wide impact .

Posted 10/23/2026full-timeRemote • North Carolina • United StatesJunior💰 $68,890 - $92,138 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing operations and services for special populations, with a focus on regulatory compliance and quality improvement. Proficient in analyzing performance data and providing staff education to enhance program effectiveness.

Highest-signal resume keywords

Bachelor's Degree In NursingLicensed Clinical Social Worker (LCSW)Licensed Clinical Mental Health Counselor (LCMHC)Quality Improvement Review ExperienceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical Policy ReviewOperations ManagementPerformance Outcome AnalysisStaff EducationResource Utilization

Soft Skills

CollaborationCritical FeedbackCommunication

Tools & Technologies

DatabasesDashboards

Certifications & Qualifications

Licensed Professional Counselor (LPC)Licensed Psychological Associate (LPA)Licensed Marriage And Family Therapist (LMFT)Licensed Clinical Addiction Specialist (LCAS)Registered Nurse (RN)

Industry Keywords

Special PopulationsRegulatory RequirementsChronic Health ConditionsBehavioral Health ConditionsHealthcare Services

About the role

Key responsibilities & impact

Develop, review and evaluate operating policies, practices and procedures with department-wide impact
Provide critical feedback on outcomes to enhance effectiveness
Manage, review, and analyze operations and services for adherence to program goals and objectives
Use databases, dashboards, performance outcome data and reports to analyze operations and recommend changes
Collaborate with internal teams to identify gaps or opportunities for improved workflows or process changes for special populations
Serve as a subject matter expert regarding special populations, regulatory requirements, policies, procedures, programs and staff support
Provide staff education and training on relevant program components
Oversee utilization of resources for specialty populations, including coordination of secure transportation requests

Requirements

What you’ll need

Bachelor’s degree in Nursing and one (1) year of experience providing care to individuals with complex physical, chronic, and/or behavioral health conditions; OR Master’s degree in a Health or Human Services field and one (1) year of experience providing care to individuals with complex physical, chronic, and/or behavioral health conditions
Fully licensed by the state of North Carolina as an LCSW, LCMHC, LPA, LMFT, LCAS or RN
Valid driver’s license
Must reside within North Carolina
Must be able to travel within catchment as required
Preferred: At least one (1) year of clinical policy review, conducting audits, or quality improvement review experience
Must pass a drug test as a condition of employment

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits
Work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Flexible work schedules with management approval for some roles
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies