Supervisor, Care Management

Trillium Health Resources

. Provide direct supervision and oversight for an assigned team of localized, multidisciplinary professionals supporting members with intellectual/developmental disabilities or traumatic brain injury .

Posted 9/19/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $64,711 - $86,549 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management and coordination for individuals with intellectual/developmental disabilities or traumatic brain injury, utilizing evidence-based practices and multidisciplinary collaboration to ensure effective care delivery.

Highest-signal resume keywords

Care ManagementCase ManagementTeam SupervisionPerson-Centered ApproachInnovations Waiver Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive Care-Management AssessmentsCare Plans DevelopmentEvidence-Based PracticesWorkflow DevelopmentNCQA Procedures Compliance

Soft Skills

Multidisciplinary CollaborationEffective CommunicationLeadership

Tools & Technologies

Trillium Connections Workflows

Certifications & Qualifications

Bachelor’s DegreeMaster’s DegreeRegistered Nurse Licensure

Industry Keywords

Intellectual DisabilitiesDevelopmental DisabilitiesTraumatic Brain InjuryCare CoordinationSocial Determinants of Health

About the role

Key responsibilities & impact

Provide direct supervision and oversight for an assigned team of localized, multidisciplinary professionals supporting members with intellectual/developmental disabilities or traumatic brain injury
Ensure staff use Trillium Connections workflows to complete comprehensive care-management assessments and care plans as members’ care needs change
Establish a team-based, person-centered approach to coordinating members’ physical health, behavioral health, and social-determinant-of-health needs
Ensure care coordination is performed effectively, efficiently, and in accordance with NCQA procedures
Monitor teams to help ensure integrated care through multidisciplinary collaboration with members, caretakers/legal guardians, PCPs, behavioral-health and IDD providers, specialists, nutritionists, pharmacists, and others
Apply evidence-based and industry-standard practices to develop processes, procedures, and workflows for effective care coordination and management

Requirements

What you’ll need

Bachelor’s degree or licensure as an RN, and five (5) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR Master’s degree in a human services field or licensure as an RN, and three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI
Valid driver’s license
Must reside in North Carolina and within 75 miles of Trillium’s Midstate Region, including Anson, Guilford, Montgomery, Randolph, and Richmond counties
Must be able to travel within catchment as required
Work experience focused on working with Innovations Waiver (preferred)
Minimum of two (2) years of experience supervising a team (preferred)
All candidates must pass a drug test as a condition of employment

Benefits

Comp & perks

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies
Typical working hours: 8:30 am – 5:00 pm
Work-from-home options available for most positions