Technical Project Manager – Pharma, Agency

Trilogy

. Act as the single point of contact for brand teams working with Indegene on commercial marketing requests .

Posted 9/29/2026contractLondon • United KingdomSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital marketing operations and content delivery within the pharma/healthcare industry, with a strong focus on managing offshore teams and ensuring quality assurance across multiple campaign workstreams. Proficient in stakeholder engagement and prioritization in high-volume environments.

Highest-signal resume keywords

Digital Marketing OperationsContent Delivery ManagementOffshore Team CoordinationWorkflow Management ToolsPharma Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign AutomationContent PlatformsQA ProcessesBrief ValidationProject Management

Soft Skills

Excellent CommunicationStakeholder EngagementPrioritization

Tools & Technologies

WorkfrontJiraSmartsheetVeevaSFMCAdobe

Industry Keywords

PharmaHealthcareContent FactoryMulti-BrandClient Services

About the role

Key responsibilities & impact

Act as the single point of contact for brand teams working with Indegene on commercial marketing requests
Work across brands, onsite teams, and offshore delivery teams
Drive structured collaboration, in-person stakeholder engagement, process oversight, market-level prioritization, and cultural enablement
Own tactical and technical delivery, converting approved demand into scoped project plans
Coordinate offshore delivery teams on technical handoffs, QA checkpoints, and dependency tracking
Represent delivery status, risks, and escalations to client stakeholders
Serve as liaison among brand leads, channel owners, Activation Leads, and delivery units
Facilitate country-level campaign planning and localization discussions
Align stakeholders on customer experience objectives, message relevance, and omnichannel strategy
Validate brief completeness before production
Manage and prioritize intake in a high-volume content-factory environment
Manage multiple concurrent content and campaign workstreams with competing SLAs and priorities
Use workflow management tools to track timelines, risks, and SLAs
Validate technical feasibility of briefs and troubleshoot delivery issues
Ensure QA and channel-specific specifications are complete before delivery
Maintain production trackers, rate cards, and retainer logs
Report planned versus actual spend, SLAs, and delivery KPIs
Contribute to budget reallocation and resource planning decisions
Provide stakeholders with project status, delivery performance, and operational metrics

Requirements

What you’ll need

Excellent English communication (mandatory)
Local market language proficiency preferred for in-market stakeholder engagement
8-10+ years in digital marketing operations, content/campaign delivery, or client services
5+ years in the pharma/healthcare industry required
Experience operating within a high-volume, multi-brand/multi-market content factory setup
Experience managing or coordinating offshore delivery teams, including technical handoffs, QA checkpoints, and dependency tracking, while based onsite
Hands-on expertise with workflow management tools such as Workfront, Jira, or Smartsheet
Working knowledge of campaign automation/content platforms such as Veeva, SFMC, Adobe, or equivalent
Familiarity with QA processes and channel-specific specifications for web, email, banners, PDFs, and journeys
Experience validating brief completeness, including source files, claims, and channel specifications
Ability to prioritize intake based on business impact, complexity, and readiness
Preferred: background in agency or agency-style service delivery setups
Role requires travel/visits to client offices as needed
Based in the UK

Benefits

Comp & perks

No benefits or compensation extras specified