Senior Manager, FOI, Information Access and Privacy

Triple Zero Victoria

. Lead Triple Zero Victoria’s freedom of information, privacy, information release and statutory information request functions .

Posted 10/9/2026full-timeBurwood East • AustraliaSenior💰 A$179,780 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex Freedom of Information (FOI) matters, privacy regulations, and statutory compliance while leading a high-performing team. Capable of providing authoritative advice and developing policies that enhance information governance and privacy awareness.

Highest-signal resume keywords

Complex FOI ManagementPrivacy Regulations KnowledgePeople Leadership ExperienceAnalytical And Decision-Making SkillsStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

FOI Professional StandardsPublic Interest ConsiderationsInformation AccessInformation SharingLegislative CompliancePolicy DevelopmentRisk IdentificationLegal Solutions DevelopmentInformation GovernanceStatutory Compliance

Soft Skills

JudgementInfluencing SkillsTeam BuildingAccountabilityCommunication

Certifications & Qualifications

Relevant Tertiary Qualification In LawPublic AdministrationInformation GovernancePrivacyInformation ManagementCompliance

Industry Keywords

Triple Zero VictoriaVictorian Information CommissionerVictorian OmbudsmanEmergency Call-TakingDispatch ServicesSubpoenasCompulsory Information RequestsAuditsInvestigationsNational Police Check

About the role

Key responsibilities & impact

Lead Triple Zero Victoria’s freedom of information, privacy, information release and statutory information request functions
Oversee complex FOI matters, privacy requests and complaints, Part 5 requests under the TZV Act, subpoenas and other compulsory information requests
Lead and develop a specialist team, setting performance expectations and managing workloads, workflows and business continuity
Provide authoritative and practical advice to statutory delegates, senior executives and business areas on complex, sensitive or high-risk matters
Coordinate responses to complaints, reviews, audits and investigations, including submissions to the Victorian Information Commissioner and Victorian Ombudsman
Develop and improve policies, frameworks, processes and assurance mechanisms supporting statutory compliance, privacy awareness and information governance
Report to the Director, Legal Services
Support Triple Zero Victoria’s emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES

Requirements

What you’ll need

Demonstrated experience managing complex FOI matters, including applying exemptions, public interest considerations and FOI Professional Standards
Strong knowledge of privacy, information access, information sharing and related legislative and regulatory obligations
Proven people leadership experience, with the ability to build a capable, accountable and high-performing specialist team
Highly developed analytical and decision-making skills, with the judgement to identify risks and develop practical, legally sound and defensible solutions
Strong stakeholder engagement and influencing skills, including experience advising senior executives and working with regulators, government agencies and external stakeholders
A relevant tertiary qualification in law, public administration, information governance, privacy, information management or compliance, or substantial equivalent senior experience within a complex organisational environment
Applicants must be an Australian or New Zealand Citizen or a Permanent Resident
Employment subject to providing evidence of Australian working rights
Preferred candidates must complete a Pre-employment Medical Declaration
Employment subject to a National Police Check clearance

Benefits

Comp & perks

Flexible working arrangements
Employee assistance program for employees and eligible family members
Discounted health insurance, banking services and gym membership
‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
Free staff parking at all sites
Salary packaging options after an initial service period
12% superannuation