Product Operations Analyst

tripstack

. Support Product Owners with maintenance and optimization of airline connections in production .

Posted 10/7/2026full-timePune • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities, with a focus on data-driven decision-making and effective communication with stakeholders. Proficient in creating reports and dashboards to optimize performance in the airline connections portfolio.

Highest-signal resume keywords

Product Analyst ExperienceData-Driven Role ExperienceJIRA ProficiencyStrong Analytical SkillsTravel Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRoot-Cause AnalysisReport CreationDashboard OptimizationKPI Monitoring

Soft Skills

Organizational SkillsCommunication SkillsTeam CollaborationAccountabilityProblem-Solving

Tools & Technologies

JIRAKibanaGrafanaBitBucketLookerSplunk

Certifications & Qualifications

MBADegree in Analytics

Industry Keywords

Airline ConnectionsTravel IndustryCustomer SupportStakeholder ManagementProduct Documentation

Tech Stack

Tools & technologies

GrafanaSplunkSwitching

About the role

Key responsibilities & impact

Support Product Owners with maintenance and optimization of airline connections in production
Troubleshoot and investigate day-to-day incidents across the airline connections portfolio
Monitor KPIs and overall airline portfolio performance
Identify patterns and trends using data and subject-matter expertise
Create reports and dashboards and optimize alerting based on data-driven needs
Write, update, and organize product documentation
Serve as the first point of contact for customer support tickets
Provide data to support bugs or further development needs
Communicate with stakeholders and manage transparent feedback or escalations
Collaborate with stakeholders, clients, scrum teams, Product Analysts, and Product Owners
Report to the Product Operations team lead

Requirements

What you’ll need

2-3+ years of experience as a Product Analyst/Business Analyst
Experience in the travel industry preferred
MBA or degree in analytics preferred
Experience in a data-driven role preferred
Strong analytical and problem-solving skills
Very strong organizational skills
Passion for research, problem-solving, and root-cause analysis
Experience working under pressure in a fast-paced environment with significant context switching
Experience with JIRA, Kibana, Grafana, BitBucket, Looker, and Splunk
Excellent verbal and written communication and comprehension skills
Team player
Highly accountable and self-driven
Ability to work morning, afternoon, and night shifts
Ability to work in a hybrid arrangement, with 2 days per week from the office
Availability for a 5-day work week, depending on shift: Thursday-Friday or Saturday-Sunday

Benefits

Comp & perks

Opportunity to work with a young, dynamic, and growing team composed of high-caliber professionals
Professional culture encouraging individuals to do more and be more
Equal opportunity employer committed to a safe, healthy, and accessible environment
Recruitment accommodations available upon request