Claims Assistant – Workers' Compensation

TRISTAR Insurance Group

. Provide clerical, administrative, and data-entry support for workers’ compensation claims administration .

Posted 10/3/2026full-timeIrving • Texas • United StatesMid-LevelSenior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in clerical and administrative support for workers' compensation claims, including data entry, communication with various stakeholders, and adherence to regulatory requirements. Exhibits strong attention to detail and effective organizational skills to manage multiple assignments and deadlines.

Highest-signal resume keywords

Workers' Compensation Claims AdministrationKeyboarding ProficiencyMicrosoft Word ProficiencyMedical and Legal Terminology KnowledgeEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryClaims Management System ReportingDocument OrganizationPayment ProcessingRegulatory Filings

Soft Skills

Attention to DetailService-Oriented ApproachAbility to Prioritize AssignmentsCollaboration SkillsProfessional Telephone Communication

Certifications & Qualifications

High School Diploma or GEDCertification and/or Licensure as Required by State Regulations

Industry Keywords

Claims Examiner SupportClaim SetupCorrespondence ManagementRecords MaintenanceLight-Duty Claims

About the role

Key responsibilities & impact

Provide clerical, administrative, and data-entry support for workers’ compensation claims administration
Support Claims Examiners with claim setup, payment processing, correspondence, regulatory filings, and records maintenance
Communicate with claimants, medical providers, employers, investigators, attorneys, management, and TRISTAR staff
Enter new claim information and establish claim files in the claims management system
Assist with telephone communications concerning light-duty claims as directed
Support scheduled payment processing under Claims Examiner direction
Process special mailing requests according to instructions and deadlines
Prepare PLN notices and other state filings using information provided or approved by Claims Examiners
Assist with mail processing and check printing
Enter payments as directed by authorized claims staff
Receive, organize, and distribute incoming mail; prepare outgoing correspondence and claim-related documents
Copy, scan, and organize documents
Answer and route telephone calls, record messages, and direct inquiries
Prepare, generate, and run claims management system reports
Maintain accurate records and report missing information or processing discrepancies
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Demonstrated keyboarding proficiency; ability to type at least 45 words per minute
Working knowledge of medical and legal terminology
Ability to alphabetize, collate, and organize documents accurately
Proficiency in Microsoft Word
Ability to follow written and verbal instructions from multiple staff members and seek clarification when priorities conflict
Strong attention to detail and ability to produce accurate work
Effective written and verbal communication skills
Professional and courteous telephone communication skills
Ability to prioritize multiple assignments and meet established deadlines
Ability to complete assigned tasks independently within established procedures and collaborate effectively with the workgroup
Positive, service-oriented approach to supporting claims staff and resolving administrative matters
Certification and/or licensure as required by applicable state regulations
One year of workers’ compensation claims industry experience preferred

Benefits

Comp & perks

Optional work from home
Day shift
No travel required