Commercial Auto and Property Damage Claims Examiner II

TRISTAR Insurance Group

. Review and interpret policy coverage and investigate, evaluate, process, negotiate, and resolve assigned automobile physical damage, property damage liability, and total loss claims .

Posted 11/10/2026full-timeRemote • United StatesJuniorMid-Level💰 $72,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling automobile physical damage and property damage liability claims, with strong analytical and decision-making skills to evaluate claims and establish settlement strategies. Proficient in policy interpretation and compliance with regulatory requirements while providing exceptional customer service.

Highest-signal resume keywords

Automobile Physical Damage Claims HandlingProperty Damage Liability Claims HandlingClaim-Handling Principles and PracticesNew York Adjuster LicenseCalifornia Adjuster License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy InterpretationCoverage AnalysisLiability AssessmentDamage EvaluationNegotiationSettlement StrategiesClaims Management SystemsLoss ReportingSubrogation IdentificationRisk-Transfer Opportunities

Soft Skills

Analytical SkillsCritical-Thinking SkillsDecision-Making SkillsProblem-Solving SkillsCustomer-Service SkillsRelationship-Management SkillsOrganizational SkillsTime-Management SkillsFollow-Up SkillsVerbal and Written Communication Skills

Tools & Technologies

Claims-Management SystemsStandard Business ApplicationsDiary System

Certifications & Qualifications

New York Adjuster LicenseCalifornia Adjuster License

Industry Keywords

Automobile ClaimsProperty Damage LiabilityGeneral Liability CasualtyNo-Fault ClaimsPIP ClaimsRegulatory ComplianceInsuranceRisk Management

About the role

Key responsibilities & impact

Review and interpret policy coverage and investigate, evaluate, process, negotiate, and resolve assigned automobile physical damage, property damage liability, and total loss claims
Analyze coverage, liability, and damages and identify issues requiring additional investigation or escalation
Oversee and direct outside service providers, including appraisers and investigators
Work closely with clients, client counsel, and other involved parties to advance claims toward resolution
Maintain an accurate and timely diary system and complete required follow-up activities
Evaluate claim exposure and establish or recommend reserves and settlement strategies
Prepare comprehensive loss reports covering coverage, liability, damages, exposure, reserves, and recommended next steps
Identify subrogation, contribution, or other risk-transfer opportunities and initiate recovery efforts
Document correspondence, reports, discussions, evaluations, and claim decisions in claim files
Conduct independent claim file reviews and ensure files are properly documented and handled in accordance with applicable requirements
Provide timely, professional, and responsive service to clients, claimants, insureds, and other involved parties
Engage TRISTAR Loss Control staff when appropriate
Comply with company policies, procedures, client service instructions, and applicable regulatory requirements
Perform other duties and special projects as assigned

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree in business, insurance, risk management, or a related field preferred
Minimum of two years of experience handling automobile physical damage, property damage liability, general liability casualty, and/or No-Fault/PIP claims required
Working knowledge of claim-handling principles, practices, and procedures, including policy interpretation, coverage analysis, liability assessment, damage evaluation, reserving, negotiation, and settlement
Strong analytical, critical-thinking, decision-making, and problem-solving skills
Strong verbal and written communication skills
Strong customer-service and relationship-management skills
Strong organizational, time-management, and follow-up skills
Proficiency with computers, claims-management systems, and standard business applications
Must possess a current and valid New York adjuster license
Must be willing and able to obtain and maintain a California adjuster license within the timeframe established by the company
Must obtain and maintain any additional licenses required to handle assigned claims
Must be available to work during the company’s established Eastern Time core business hours