Commercial Auto & Property Damage Claims Examiner II

TRISTAR Insurance Group

. Review and interpret policy coverage .

Posted 11/11/2026full-timeRemote • United StatesJuniorMid-Level💰 $72,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling automobile physical damage and property damage liability claims, with strong analytical and negotiation skills to evaluate claims and establish accurate reserves. Proficient in maintaining detailed documentation and providing exceptional client service while adhering to regulatory requirements.

Highest-signal resume keywords

Automobile Physical Damage Claims HandlingProperty Damage Liability Claims HandlingClaim-Handling Principles and PracticesNew York Adjuster LicenseCalifornia Adjuster License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy InterpretationCoverage AnalysisLiability AssessmentDamage EvaluationNegotiationSettlement StrategiesClaims DocumentationClaims Management SystemsAnalytical SkillsProblem-Solving Skills

Soft Skills

Verbal Communication SkillsWritten Communication SkillsCustomer Service SkillsRelationship Management SkillsOrganizational Skills

Tools & Technologies

Claims-Management SystemsStandard Business Applications

Certifications & Qualifications

New York Adjuster LicenseCalifornia Adjuster License

Industry Keywords

Claims ProcessingRisk ManagementSubrogationTotal Loss ClaimsNo-Fault/PIP Claims

About the role

Key responsibilities & impact

Review and interpret policy coverage
Investigate, evaluate, process, negotiate, and resolve assigned automobile physical damage, property damage liability, and total loss claims
Analyze coverage, liability, and damages and identify issues requiring additional investigation or escalation
Oversee and direct outside service providers, including appraisers and investigators
Work closely with clients, client counsel, and other involved parties to advance claims toward resolution
Maintain an accurate and timely diary system and complete required follow-up activities
Evaluate claim exposure and establish or recommend accurate reserves and settlement strategies
Prepare comprehensive loss reports analyzing coverage, liability, damages, exposure, reserves, and recommended next steps
Identify subrogation, contribution, or other risk-transfer opportunities and initiate recovery efforts
Document correspondence, reports, discussions, evaluations, and claim decisions in claim files
Conduct independent claim file reviews and ensure files are properly documented and handled in accordance with applicable requirements
Provide timely, professional, and responsive service to clients, claimants, insureds, and other involved parties
Engage TRISTAR Loss Control staff when appropriate
Comply with company policies, procedures, client service instructions, and applicable regulatory requirements
Perform other duties and special projects as assigned

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree in business, insurance, risk management, or a related field preferred
Minimum of two years of experience handling automobile physical damage, property damage liability, general liability casualty, and/or No-Fault/PIP claims
Working knowledge of claim-handling principles, practices, and procedures, including policy interpretation, coverage analysis, liability assessment, damage evaluation, reserving, negotiation, and settlement
Ability to investigate, evaluate, negotiate, and resolve assigned claims with minimal supervision
Strong analytical, critical-thinking, decision-making, and problem-solving skills
Strong verbal and written communication skills
Ability to communicate professionally and effectively with clients, claimants, insureds, attorneys, vendors, and other involved parties
Strong customer-service and relationship-management skills
Ability to manage competing priorities and maintain accuracy in a fast-paced environment
Strong organizational, time-management, and follow-up skills
Ability to understand and carry out detailed written and verbal instructions
Ability to maintain complete, accurate, and timely claim documentation
Proficiency with computers, claims-management systems, and standard business applications
Ability to work independently while remaining flexible and responsive to changing client and business needs
Ability to follow company guidelines, client service instructions, applicable regulations, and industry best practices
Must possess a current and valid New York adjuster license
Must be willing and able to obtain and maintain a California adjuster license within the timeframe established by the company
Must obtain and maintain any additional licenses required to handle assigned claims
Must be available to work on the company’s established Eastern Time core business hours