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TRISTAR Insurance Group

Workers Compensation Claims Examiner I

TRISTAR Insurance Group

. Manage an assigned medical-only workers’ compensation claims caseload .

Posted 10/24/2026full-timeMilwaukee • Wisconsin • United StatesJunior💰 $19 - $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing medical-only workers' compensation claims, including determining claim compensability, administering benefits, and maintaining accurate documentation. Proficient in communication with claimants, providers, and clients while adhering to statutory regulations and company guidelines.

Highest-signal resume keywords
Workers' Compensation Claims ManagementAdjuster's License (IN, MN, MI)Medical TerminologyAnalytical SkillsWritten and Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims AdministrationBenefit DeterminationReserve ComputationDiary System MaintenanceMedical Billing Management
Soft Skills
Interpersonal SkillsAttention to DetailProblem-Solving Skills
Tools & Technologies
Microsoft WordMicrosoft Excel
Certifications & Qualifications
Adjuster's License
Industry Keywords
Statutory RegulationsClaim CompensabilityMedical Treatment AuthorizationClient CommunicationSafety Concerns

About the role

Key responsibilities & impact
  • Manage an assigned medical-only workers’ compensation claims caseload
  • Initiate and conduct 3-point contacts promptly according to Client and TRISTAR requirements
  • Determine claim compensability and administer benefits under state law and company guidelines
  • Manage medical treatment and billing, authorizing as appropriate
  • Refer claims to the Indemnity Examiner when they meet conversion qualifications
  • Communicate with claimants, providers, and vendors regarding claim issues
  • Compute and set reserves within company guidelines, with a $10,000 referral limit
  • Maintain the diary system and document files to reflect claim status and work performed
  • Communicate relevant information to clients, including injury trends and safety concerns
  • Adhere to company policies and procedures and perform other assigned duties

Requirements

What you’ll need
  • High School Diploma or GED required
  • Bachelor’s degree in a related field preferred
  • One (1) year or more related experience, or an equivalent combination of education and experience
  • Must have an active IN, MN, or MI adjuster’s license or a license in a state with reciprocity
  • Technical understanding of statutory regulations and medical terminology
  • Analytical skills
  • Excellent written and verbal communication skills, including conveying technical details to claimants, clients, and staff
  • Ability to interact with persons at all levels in the business environment
  • Proficiency in Word and Excel preferred
  • Ability to perform light work and associated physical activities, including standing, walking, lifting, reaching, fingering, grasping, talking, and hearing
  • Ability to perform required visual and repetitive-motion tasks