Staff Product Manager – Customer Experience

Triumph Financial, Inc.

. Lead and communicate the product vision and strategy in alignment with company objectives .

Posted 9/21/2026full-timeRemote • Texas • United StatesLead💰 $151,038 - $234,109 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a strong focus on leading cross-functional teams, driving product strategy, and leveraging data-driven decision-making. Proven ability to mentor teams and influence stakeholders while managing the full product lifecycle from ideation to launch.

Highest-signal resume keywords

Product ManagementAgile Development ProcessesCross-Functional Team CollaborationData-Driven Decision-MakingStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementMarket AnalysisAI Application in ProductsB2B/B2C Product LaunchTechnical Concept Understanding

Soft Skills

Strong CommunicationStrategic ThinkingProblem-SolvingMentoringInspiring Leadership

Tools & Technologies

JiraAsanaClickUpGoogle SheetsMS ExcelFigma

Industry Keywords

Product VisionCustomer ExperienceEmerging TechnologiesProduct Features PrioritizationProduct Management Tools

About the role

Key responsibilities & impact

Lead and communicate the product vision and strategy in alignment with company objectives
Manage the full product lifecycle from discovery to launch and iteration
Collaborate closely with software engineers, designers, data, customer experience, and marketing teams to deliver high-quality products on time
Analyze market trends, customer feedback, and product performance to guide decision-making
Apply AI where it matters, where intelligence creates improvements in your product area, and drive those bets from initial ideation through enablement
Represent the voice and experiences of the customer(s)
Prioritize product features and enhancements based on business impact and customer value
Mentor and inspire the product team, sharing best practices and helping elevate the team's capabilities
Influence key stakeholders, including executives, to align and drive support for product initiatives
Identify new product opportunities and stay ahead of emerging technologies
Work in an environment involving moderate noise, computers, phones, and printers
Perform work requiring standing, sitting, talking, hearing, computer keyboard and telephone use, and light to moderate lifting

Requirements

What you’ll need

7+ years in product management
At least 2 years in a senior, staff, lead, or principal-level role
Proven track record of launching successful products in B2B/B2C environments
Comfortable working with cross-functional teams, including engineers, designers, and marketers
Strong understanding of technical concepts and agile development processes
Able to mentor, lead teams, and influence stakeholders across all levels
Strong communication, strategic thinking, data-driven decision-making, and problem-solving abilities
Familiarity with Project Management Tools (Jira, Asana, ClickUp), Spreadsheets (Google Sheets, MS Excel), Design (Figma, etc), and other product management tools
Bachelor’s degree in Computer Science, Engineering, Business, or a related field
Ability to work in a confined area
Ability to sit at a computer terminal for an extended period of time
Regular, predictable attendance is required

Benefits

Comp & perks

Medical
Dental
Vision
Paid Time Off
401k
Much more