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Troutman Pepper

Matter Intake Coordinator

Troutman Pepper

. Handle high volumes of matter openings, especially during lateral partner onboarding and large-scale client engagements .

Posted 10/7/2026full-timeUnited StatesJuniorMid-Level💰 $50,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies
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About the role

Key responsibilities & impact
  • Handle high volumes of matter openings, especially during lateral partner onboarding and large-scale client engagements
  • Execute and track matter intake and conflicts-check processes, including status tracking and attorney communication
  • Partner directly with the Intake & Conflicts Services team
  • Submit new matter requests via Intapp and respond to inquiries to ensure timely matter openings
  • Ensure compliance with firm policies and procedures, including entering and validating matter and client permissions and restrictions
  • Recommend process and system configuration enhancements to improve data collection and user experience
  • Provide administrative support to Legal Support Administration, including routine reports and expense reports
  • Maintain confidentiality of practice group information and client-related data

Requirements

What you’ll need
  • Ability to maintain the confidentiality of firm data
  • Exceptional research and organizational skills
  • High level of accuracy and attention to detail
  • Strong interpersonal skills and ability to provide high-quality service and partner effectively with diverse groups
  • Effective verbal and written communication
  • Ability to take initiative, set priorities, and complete projects
  • Ability to adapt to change and balance competing demands while meeting deadlines
  • Ability to recognize and react with urgency and ownership while maintaining customer service
  • Strong proficiency with Microsoft Office, particularly Excel and information management
  • Bachelor’s degree or any combination of experience, education, or training demonstrating ability to perform essential duties
  • Minimum of two years of experience in a legal or professional services firm
  • Experience working with finance practices preferred