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TRS-RenTelco

Director of Operations

TRS-RenTelco

. Lead the people, systems, and day-to-day execution driving TRS-RenTelco's operational success .

Posted 10/13/2026full-timeDallas • Texas • United StatesLead💰 $132,800 - $182,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive operations leadership with a focus on quality systems, inventory management, and performance improvement in technical environments. Proven ability to drive revenue growth through effective team management, process optimization, and strategic partnerships.

Highest-signal resume keywords
Operations LeadershipQuality Systems ManagementInventory ManagementFinancial AnalyticsTeam Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ISO 9001ISO/IEC 17025Performance ImprovementProcess OptimizationAsset ManagementLogistics ManagementData-Driven Process ImprovementsTechnical Service ManagementOperational AnalyticsRevenue Growth Strategies
Soft Skills
LeadershipCommunicationProblem-SolvingAttention to DetailCollaboration
Tools & Technologies
AutomationAI IntegrationQuality Management Systems
Industry Keywords
Operations ManagementTechnical EnvironmentsEquipment-Based BusinessCalibrationRepair Operations

About the role

Key responsibilities & impact
  • Lead the people, systems, and day-to-day execution driving TRS-RenTelco's operational success
  • Oversee lab operations, quality systems, logistics, customer support, and inventory management for a $600M inventory
  • Lead 6+ direct reports and an organization of approximately 80+ employees
  • Develop lab managers, operations managers, and cross-functional teams
  • Build bench strength and address hiring challenges in technical roles
  • Establish performance expectations and accountability
  • Own daily operations across facilities, calibration labs, repair, customer support, shipping/receiving, and inventory management
  • Lead revenue-generating initiatives including the Keysight Asset Management program and Hioki and Exfo calibration support programs
  • Drive cycle-time reduction, throughput improvement, and asset utilization
  • Align operations, sales, and product management to support revenue growth
  • Ensure equipment quality, order accuracy, and on-time delivery meet customer expectations
  • Address systemic issues in shipping, configuration accuracy, and field performance
  • Partner with Sales to improve quoting, fulfillment, and service delivery
  • Optimize inventory readiness and manage equipment maintenance expenses under budget
  • Ensure calibration and repair capacity supports demand without bottlenecks
  • Partner with product management on capital allocation and asset strategy
  • Maintain and improve the Quality Management System aligned with ISO 9001 and ISO/IEC 17025 standards
  • Act as final escalation point for quality decisions
  • Own operating costs including labor, freight, equipment repair, replacement parts, accessories, and facility expenses
  • Improve margins through process efficiency, vendor optimization, and asset lifecycle management
  • Support revenue growth by improving availability and readiness of high-demand equipment
  • Identify and execute adjacency revenue opportunities leveraging technical and logistics expertise
  • Identify and eliminate operational bottlenecks
  • Implement data-driven process improvements across lab, logistics, and order fulfillment
  • Leverage automation, AI, and system integration to reduce manual work and errors
  • Exercise final authority over quality, compliance, and operational standards
  • Approve operational processes, vendor selection, equipment repair and maintenance expenses, and quality escalation decisions
  • Deliver measurable improvements in equipment quality, shipping errors, turnaround times, asset readiness, and operating discipline
  • Own the AI and automation roadmap for the Operations department

Requirements

What you’ll need
  • 10+ years of operations leadership experience in a technical, industrial, or equipment-based business
  • Strong background in quality systems; ISO 9001 and ISO/IEC 17025 preferred
  • Experience managing labs, repair operations, or technical service environments
  • Experience leading an organization of 50+ employees, including multiple layers of leadership
  • Proven ability to scale operations and drive measurable performance improvement
  • Strong financial and operational analytics capability
  • Legally authorized to work in the United States on a permanent basis
  • Employment visas and immigration sponsorship are not provided
  • Ability to remain seated and work at a computer workstation for extended periods
  • Ability to frequently use computers, keyboards, mice, telephones, and other technology
  • Ability to read computer screens and maintain attention to detail
  • Occasional standing, walking, reaching, lifting, or movement within a home office, office environment, or other work location
  • Candidates should respond based on their own knowledge, experience, and perspective without real-time AI or other-person assistance during interviews

Benefits

Comp & perks
  • Pre-employment screenings conducted after a conditional offer
  • Reasonable accommodations for qualified individuals with disabilities
  • Opportunity to use AI tools to prepare for interviews