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Director of Operations
TRS-RenTelco. Lead the people, systems, and day-to-day execution driving TRS-RenTelco's operational success .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive operations leadership with a focus on quality systems, inventory management, and performance improvement in technical environments. Proven ability to drive revenue growth through effective team management, process optimization, and strategic partnerships.
Highest-signal resume keywords
Operations LeadershipQuality Systems ManagementInventory ManagementFinancial AnalyticsTeam Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ISO 9001ISO/IEC 17025Performance ImprovementProcess OptimizationAsset ManagementLogistics ManagementData-Driven Process ImprovementsTechnical Service ManagementOperational AnalyticsRevenue Growth Strategies
Soft Skills
LeadershipCommunicationProblem-SolvingAttention to DetailCollaboration
Tools & Technologies
AutomationAI IntegrationQuality Management Systems
Industry Keywords
Operations ManagementTechnical EnvironmentsEquipment-Based BusinessCalibrationRepair Operations
About the role
Key responsibilities & impact- Lead the people, systems, and day-to-day execution driving TRS-RenTelco's operational success
- Oversee lab operations, quality systems, logistics, customer support, and inventory management for a $600M inventory
- Lead 6+ direct reports and an organization of approximately 80+ employees
- Develop lab managers, operations managers, and cross-functional teams
- Build bench strength and address hiring challenges in technical roles
- Establish performance expectations and accountability
- Own daily operations across facilities, calibration labs, repair, customer support, shipping/receiving, and inventory management
- Lead revenue-generating initiatives including the Keysight Asset Management program and Hioki and Exfo calibration support programs
- Drive cycle-time reduction, throughput improvement, and asset utilization
- Align operations, sales, and product management to support revenue growth
- Ensure equipment quality, order accuracy, and on-time delivery meet customer expectations
- Address systemic issues in shipping, configuration accuracy, and field performance
- Partner with Sales to improve quoting, fulfillment, and service delivery
- Optimize inventory readiness and manage equipment maintenance expenses under budget
- Ensure calibration and repair capacity supports demand without bottlenecks
- Partner with product management on capital allocation and asset strategy
- Maintain and improve the Quality Management System aligned with ISO 9001 and ISO/IEC 17025 standards
- Act as final escalation point for quality decisions
- Own operating costs including labor, freight, equipment repair, replacement parts, accessories, and facility expenses
- Improve margins through process efficiency, vendor optimization, and asset lifecycle management
- Support revenue growth by improving availability and readiness of high-demand equipment
- Identify and execute adjacency revenue opportunities leveraging technical and logistics expertise
- Identify and eliminate operational bottlenecks
- Implement data-driven process improvements across lab, logistics, and order fulfillment
- Leverage automation, AI, and system integration to reduce manual work and errors
- Exercise final authority over quality, compliance, and operational standards
- Approve operational processes, vendor selection, equipment repair and maintenance expenses, and quality escalation decisions
- Deliver measurable improvements in equipment quality, shipping errors, turnaround times, asset readiness, and operating discipline
- Own the AI and automation roadmap for the Operations department
Requirements
What you’ll need- 10+ years of operations leadership experience in a technical, industrial, or equipment-based business
- Strong background in quality systems; ISO 9001 and ISO/IEC 17025 preferred
- Experience managing labs, repair operations, or technical service environments
- Experience leading an organization of 50+ employees, including multiple layers of leadership
- Proven ability to scale operations and drive measurable performance improvement
- Strong financial and operational analytics capability
- Legally authorized to work in the United States on a permanent basis
- Employment visas and immigration sponsorship are not provided
- Ability to remain seated and work at a computer workstation for extended periods
- Ability to frequently use computers, keyboards, mice, telephones, and other technology
- Ability to read computer screens and maintain attention to detail
- Occasional standing, walking, reaching, lifting, or movement within a home office, office environment, or other work location
- Candidates should respond based on their own knowledge, experience, and perspective without real-time AI or other-person assistance during interviews
Benefits
Comp & perks- Pre-employment screenings conducted after a conditional offer
- Reasonable accommodations for qualified individuals with disabilities
- Opportunity to use AI tools to prepare for interviews