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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, configuring, and maintaining physical server hardware and operating systems, with a strong focus on customer service and troubleshooting in data center environments. Proficient in virtualization technologies such as VMware, Hyper-V, and KVM, ensuring compliance with relevant regulations.
Highest-signal resume keywords
Windows Server SupportLinux Operating System SupportVMware VirtualizationHyper-V VirtualizationKVM Virtualization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Server Hardware InstallationTroubleshooting Server HardwareBackup Device MaintenanceIT Service ManagementVirtual Machine Configuration
Soft Skills
Customer Service SkillsStrong Troubleshooting SkillsEffective Communication
Tools & Technologies
VMwareHyper-VKVMTape Backup Devices
Certifications & Qualifications
Associate Degree in Information TechnologyComputer Information Systems
Industry Keywords
Data Center EnvironmentsEnterprise Server EnvironmentsEqual Employment Opportunity ComplianceHIPAA ComplianceERISA Compliance
Tech Stack
Tools & technologiesITSMLinuxVMware
About the role
Key responsibilities & impact- Install, configure, deploy, diagnose, and repair physical server hardware
- Assist with server upgrade projects
- Install and configure Windows and Linux operating systems
- Create, configure, import, export, and maintain virtual machines using VMware, Hyper-V, and KVM
- Install, maintain, and repair tape backup devices and related hardware
- Respond to customer requests and incidents through the organization's ticketing system
- Maintain regular communication with customers about support requests and project status
- Travel for system deployments, upgrades, maintenance, and emergency hardware replacement
- Participate in on-call or after-hours support rotations as required
- Perform other job-related duties as required
- Ensure activities comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations
Requirements
What you’ll need- Associate degree in Information Technology, Computer Information Systems, or a related field; equivalent experience may be considered
- Experience supporting Windows Server and Linux operating systems
- Strong troubleshooting and customer service skills
- Ability to lift and install server equipment and components
- Ability to travel occasionally for onsite support activities
- Familiarity with VMware, Hyper-V, and/or KVM virtualization environments
- Experience installing and troubleshooting server hardware
- Experience working in data center or enterprise server environments
- Experience working with backup devices and storage systems
- Experience utilizing an IT service management (ITSM) or ticketing system
- Ability to lift and carry equipment up to 50 pounds
- Ability to rack, cable, and service server hardware
- Ability to work in data center and customer environments
- Ability to travel periodically for support, upgrade, and emergency service activities