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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex insurance accounts, with a focus on Property & Casualty and Life & Health lines. Proven ability to develop tailored account service strategies, lead teams, and maintain compliance and documentation integrity.
Highest-signal resume keywords
Insurance Account ManagementProperty & Casualty ExpertiseLeadership and MentoringClient-Facing CommunicationAMS360 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Service StrategiesRisk Management StrategiesPolicy AuditsCoverage NegotiationsClaims AdvocacyCross-SellingCoverage OptimizationInsurance Market KnowledgeProposal DevelopmentClient Stewardship
Soft Skills
Strategic ConsultingPresentation SkillsClient-First MindsetPoise Under PressureRelationship Management
Tools & Technologies
AMS360
Certifications & Qualifications
Active P&C LicenseCICCRMCPCU
Industry Keywords
Insurance TrendsLegislative DevelopmentsMarket ConditionsMulti-Location AccountsAudit Readiness
About the role
Key responsibilities & impact- Serve as the lead relationship manager for a portfolio of complex, high-revenue accounts across P&C or Life & Health lines
- Develop and implement comprehensive account service strategies tailored to each client’s industry, risk profile, and business goals
- Manage and oversee renewals, marketing to carriers, coverage negotiations, policy audits, and claims advocacy
- Cultivate trusted advisor status with client executives on risk mitigation and insurance program structure
- Lead internal servicing teams, coordinating Client Managers I/II, Producers, and support staff
- Anticipate client needs and identify opportunities for program enhancements, cross-selling, and coverage optimization
- Oversee account documentation integrity in AMS360, ensuring accuracy, compliance, and audit readiness
- Stay abreast of insurance trends, legislative developments, and market conditions
- Participate in client stewardship meetings, proposal development, and presentations to executive-level decision-makers
Requirements
What you’ll need- Minimum 7-10 years of insurance account management experience, with a strong track record in Property & Casualty
- Demonstrated success managing complex, multi-location, or industry-specific accounts with minimal supervision
- Strong knowledge of insurance markets, risk management strategies, and advanced policy structures
- Proven leadership skills, with experience mentoring or managing support staff or junior team members
- Excellent client-facing communication, presentation, and strategic consulting skills
- Proficient in AMS360 and other relevant tools and platforms preferred
- Active P&C license required
- Advanced certifications such as CIC, CRM, or CPCU strongly preferred
- Ability to handle high-pressure situations with poise and a client-first mindset
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance and AD&D
- FSA / HSA
- Accident insurance
- Critical Illness insurance
- Hospital Indemnity
- Supplemental Health Insurance
- EAP
- Pet Insurance
- 11 Paid Holidays
- Flexible PTO
- 401K
