Licensed Insurance Sales Agent – BPO

. Handle inbound and outbound calls to prospective clients .

Posted 9/26/2026full-timeRemote • North Carolina • United StatesJuniorWebsite

Key responsibilities & impact

Handle inbound and outbound calls to prospective clients
Create a friendly and inviting atmosphere to discuss Aetna’s Medicare plans
Clearly explain Medicare options, benefits, and enrollment processes
Ensure clients feel informed and confident in their choices
Understand each client’s unique needs and adapt the approach to provide tailored solutions
Foster trust and rapport with clients through an outgoing personality and cooperative attitude
Track leads and follow up promptly
Maintain accurate records of client interactions

What you’ll need

Minimum of 1 year of successful outbound dialing sales experience in the Medicare industry
Passion for helping others and a commitment to excellent customer service
Strong verbal communication skills, with the ability to convey complex information clearly and effectively
Ability to build rapport with clients, understand their needs, and provide tailored solutions
Stay updated on Medicare products, services, and industry trends
Proficient in Microsoft Windows environment and multiple CRM software systems
Self-motivated with a powerful desire to succeed and achieve high performance
Ability to thrive in a dynamic and fast-paced work environment while maintaining attention to detail
Flexibility to adjust strategies based on client needs and feedback
Valid Resident State Health Insurance (Required)
Continuing Education (CEs) are up to date (Required)
High School Diploma or GED
Preferred: 1 year Sales Experience
Preferred: 1 year Medicare Advantage
Preferred: 1 year outbound dialing

Comp & perks