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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicare products and services, providing tailored solutions to clients while maintaining a strong focus on customer service and effective communication. Proven ability to build rapport and trust with clients in a fast-paced sales environment.
Highest-signal resume keywords
Medicare KnowledgeOutbound Dialing Sales ExperienceStrong Verbal Communication SkillsClient Relationship BuildingHealth Insurance License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare ProductsSales ExperienceCRM Software ProficiencyLead TrackingEnrollment Processes
Soft Skills
Outgoing PersonalityCooperative AttitudeAttention to DetailSelf-MotivatedFlexibility
Tools & Technologies
Microsoft WindowsCRM Software
Certifications & Qualifications
Valid Resident State Health InsuranceContinuing Education (CEs)
Industry Keywords
Medicare PlansClient InteractionsSales PerformanceCustomer ServiceIndustry Trends
About the role
Key responsibilities & impact- Handle inbound and outbound calls to prospective clients
- Create a friendly and inviting atmosphere to discuss Aetna’s Medicare plans
- Clearly explain Medicare options, benefits, and enrollment processes
- Ensure clients feel informed and confident in their choices
- Understand each client’s unique needs and provide tailored solutions
- Foster trust and rapport with clients through an outgoing personality and cooperative attitude
- Track leads and follow up promptly
- Maintain accurate records of client interactions
Requirements
What you’ll need- Minimum of 1 year of successful outbound dialing sales experience in the Medicare industry
- Passion for helping others and commitment to excellent customer service
- Strong verbal communication skills, with the ability to convey complex information clearly and effectively
- Ability to build rapport with clients, understand their needs, and provide tailored solutions
- Knowledge of Medicare products, services, and industry trends; ability to stay updated
- Proficient in Microsoft Windows environment and multiple CRM software systems
- Self-motivated with a strong desire to succeed and achieve high performance
- Ability to thrive in a dynamic, fast-paced work environment while maintaining attention to detail
- Flexibility to adjust strategies based on client needs and feedback
- Valid Resident State Health Insurance required
- Continuing Education (CEs) up to date required
- High School Diploma or GED
- Preferred: 1 year sales experience
- Preferred: 1 year Medicare Advantage experience
- Preferred: 1 year outbound dialing experience
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- FSA / HSA
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Supplemental health insurance
- EAP
- Pet insurance
- 11 paid holidays
- Flexible PTO
- 401(k)