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ZScaler Engineer – part-time
True Zero Technologies, LLC. Design and implement enterprise Zscaler Private Access (ZPA) architectures, including App Connector placement, redundancy, capacity planning, application segments, access policies, and naming standards.
Core Competencies
Role fitCore Competencies
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Demonstrates expertise in designing and implementing Zscaler Private Access (ZPA) architectures, integrating enterprise identity services, and configuring secure access solutions. Proficient in developing operational documentation and providing technical guidance to support internal teams.
Highest-signal resume keywords
Zscaler Private Access (ZPA) Architecture DesignZero Trust Network Access (ZTNA) ImplementationZscaler Client Connector ConfigurationEnterprise Identity Federation with OktaZscaler Log Streaming Service (LSS) Integration
ATS Keywords
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Hard Skills
Zscaler Private Access (ZPA)Zscaler Client ConnectorZero Trust Network Access (ZTNA)Enterprise Networking ConceptsDNS ConfigurationApplication SegmentationAccess PoliciesCapacity PlanningTroubleshooting ProceduresMigration Planning
Soft Skills
Technical CommunicationKnowledge TransferCollaborationDocumentation SkillsTraining
Tools & Technologies
OktaSAMLRapid7 InsightIDRSIEM PlatformsVPN Technologies
Certifications & Qualifications
Zscaler Certified EngineerZscaler Certified AdministratorZero Trust Access Certification
Industry Keywords
CybersecurityGovernmentPublic SafetyCriminal JusticeHighly Regulated Environments
Tech Stack
Tools & technologiesCyber SecurityDNSTCP/IP
About the role
Key responsibilities & impact- Design and implement enterprise Zscaler Private Access (ZPA) architectures, including App Connector placement, redundancy, capacity planning, application segments, access policies, and naming standards.
- Configure and harden the ZPA tenant using least-privilege administrative roles, appropriate administrator authentication requirements, and secure platform configuration standards.
- Develop and implement Zscaler Client Connector configurations that coexist with third-party agency VPN clients.
- Design and support Client Connector and ZPA Browser Access solutions.
- Engineer DNS and application access configurations, including internal FQDN design, connector-side DNS resolution, application segmentation, and controls preventing external agencies from directly accessing internal DNS infrastructure.
- Validate end-to-end brokered application connectivity through Zscaler and the enterprise data center to protected applications.
- Integrate ZPA with enterprise identity services, including SAML federation with Okta and identity/group mappings.
- Configure Zscaler Log Streaming Service (LSS) and integrate ZPA activity and security logging with Rapid7 InsightIDR or comparable SIEM platforms.
- Develop repeatable migration procedures for onboarding organizations and applications, including publishing, identity/group mapping, VPN or tunnel cutover, validation, rollback, and decommissioning.
- Produce detailed as-built documentation covering the production ZPA tenant, App Connectors, application segments, policies, security hardening, and supporting configurations.
- Develop operational runbooks and troubleshooting procedures.
- Provide technical guidance, knowledge transfer, train-the-trainer sessions, and post-deployment hypercare support to internal engineering and security teams.
Requirements
What you’ll need- Demonstrated hands-on experience designing, deploying, configuring, and supporting Zscaler Private Access (ZPA) in enterprise environments.
- Strong understanding of Zero Trust Network Access (ZTNA) concepts and replacing traditional VPN or network-level access with application-centric, identity-aware access controls.
- Experience deploying and troubleshooting Zscaler Client Connector, including environments where Client Connector must coexist with other endpoint VPN technologies.
- Experience architecting and administering ZPA App Connectors, App Connector Groups, application segments, segment groups, access policies, and Browser Access.
- Strong knowledge of enterprise networking concepts, including DNS, routing, firewall rules, TCP/IP, application connectivity, proxy technologies, VPNs, and data center connectivity.
- Experience with enterprise identity federation and access management technologies, preferably Okta, SAML, MFA, identity groups, and identity-based access policies.
- Experience integrating Zscaler logging and telemetry with SIEM or security analytics platforms; experience with Zscaler LSS and Rapid7 InsightIDR is highly desirable.
- Ability to perform end-to-end troubleshooting across endpoints, Zscaler services, App Connectors, enterprise networks, identity systems, and protected applications.
- Experience designing highly available and scalable ZPA environments, including connector sizing, redundancy, bandwidth planning, and capacity planning for large user populations.
- Experience developing migration plans and executing phased or wave-based migrations involving multiple independent organizations or business units.
- Strong documentation skills with experience producing solution designs, as-built documentation, administrator runbooks, deployment guides, troubleshooting procedures, and end-user documentation.
- Ability to communicate technical concepts to audiences with varying levels of expertise.
- Experience conducting technical knowledge-transfer sessions and transitioning newly implemented platforms to operational support teams.
- Ability to coordinate activities across parallel identity, networking, security, application, and third-party vendor workstreams.
- Preferred: Zscaler certifications such as Zscaler Certified Engineer/Administrator in ZPA or Zero Trust Access.
- Applicable networking or cybersecurity certifications and prior experience in government, public safety, criminal justice, or other highly regulated environments would be beneficial.
Benefits
Comp & perks- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills