Product Operations Analyst

. Build and maintain dashboards tracking adoption, feature usage, retention and other product health metrics .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $100,000 - $140,000 per yearWebsite

Tools & technologies

Tableau

Key responsibilities & impact

Build and maintain dashboards tracking adoption, feature usage, retention and other product health metrics
Answer ad hoc questions from product managers and leadership with clear, well-sourced analysis
Collect, tag and synthesize feedback from support tickets, sales calls, surveys and in-app channels
Turn recurring customer feedback themes into evidence for product prioritization
Run quarterly planning, roadmap reviews and OKR tracking
Keep the roadmap and backlog accurate and visible to stakeholders
Manage release checklists, readiness reviews and internal launch communications
Improve product tools such as Jira, Confluence and the product analytics platform
Document workflows, set standards and automate repetitive manual work
Help define launch success metrics and report on results
Support in-app surveys, onboarding flows and A/B tests
Write release notes, product updates and monthly reports
Learn the product, customers and planning and shipping processes
Audit dashboards, tools and processes and meet partners across engineering, customer success, sales and support
Own the core product metrics dashboard and reporting cadence
Run a full launch or planning cycle end to end
Deliver customer feedback synthesis that shapes quarterly priorities

What you’ll need

2 to 4 years of experience in product operations
Hands-on experience with a BI or product analytics tool, such as Power BI, Tableau, Looker, Amplitude, Pendo or Userpilot
Working knowledge of agile development and tools like Jira and Confluence
Clear writing and speaking, including the ability to explain data to non-technical audiences
Strong organization and the ability to run several projects at once without dropping details
Ability to identify repeated manual work and improve it

Comp & perks